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Thread: Basic Config

  1. #1

    Default Basic Config

    I need a basic config where a recorded message is played welcome to company plase type the extension required or 1 for sales 2 for tech support 3 for account or wait for operator.

    Is there any documentation about how I can achieve this ?

  2. #2

    Default

    Would the following piece of code be valid if my wav file only contained press 1 for sales 2 for tech support 3 for accounts and if you know the extension required please dial it which are all the 2 digit number ?

    <field name="field1" type="digits?length=2" modal="false">
    <prompt timeout="5s">
    <audio src="departments.wav" />
    </prompt>
    <option dtmf="1" value="80" />
    <option dtmf="2" value="81" />
    <option dtmf="3" value="32" />
    <option dtmf="22" value="22" />
    <option dtmf="23" value="23" />
    <option dtmf="24" value="24" />
    <option dtmf="25" value="25" />

  3. #3
    Quadro Architect
    Join Date
    Jun 2006
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    Posts
    2,075

    Default

    This piece of code looks good. Anyway I would recommend you to look at this topic: http://support.epygi.com/forum/showthread.php?t=1541.

    Best regards,
    David

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