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Thread: Hunt Group

  1. #1

    Default Hunt Group

    I am trying to create a hunt group for a small call centre for example i want it to work like this

    20
    21
    22
    23
    20
    21
    22
    23
    VoiceMail

    if i do 6th or 7th extensions it works but do the 8th and i get a unobtainable tone

  2. #2
    Quadro Architect
    Join Date
    Jun 2006
    Location
    Around myself
    Posts
    2,075

    Default

    There is no limit on the number of extensions in Hunt Group. Most probably you hit the "No answer Timeout" (configurable in "Basic Services"->"General Settings"). You would probably need to increase that...

    Best regards,
    David

  3. #3

    Default

    Worked it out earlier it seems to be my mobile I am testing with times out if I use a PSTN it works just fine

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