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Thread: change email address for support portal

  1. #1

    Default change email address for support portal

    How do you change the email that was used to register for the support portal? I've mange to change it for the forum under profile, but can't find any option to change it in the support portal.

    Thanks

  2. #2
    Quadro Architect
    Join Date
    Jun 2006
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    Around myself
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    2,075

    Default

    As far as I know, there is no way to change that email for user. The email address is the main property of the account on the support portal, and changing that means changing the account (note that you log in using your email).

    But it looks like we can change (or add new mail addresses) that from the support portal admin page. So may be able to assist you, if you really need to update or add your email address. Or you can contact the admin on this portal.

    Best regards,
    David

  3. #3

    Default

    I suspected that was the case. We initially registered with a shared (alias) address, but I want to change it to another email as to not spam everyone else. If it is not possible at the moment we will have to stick to the current one.

  4. #4
    Quadro Architect
    Join Date
    Jun 2006
    Location
    Around myself
    Posts
    2,075

    Default

    Well, I think this is possible. But as I have not done this before, and don't know which possible side-effects this will have (and I don't have 100% full control right on this TSS system), I would prefer if the admin will do that.

    Could you please send a message to the admin (I think "Contact Us" link below should do that)?

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