Greeting only voicemail

[medoneit]

Hi Guys

How would I go about making a greeting only VM?

For example, customer rings and no one answers the phone...

We would like to say "Sorry no one available", but then we want to drop the call... instead of it saying "Mailbox is full"

Any ideas?

Regards
Michael.

[KSComs]

Auto Attendant would be fine here.... point your call to a New AutoAttendant and upload a recording.

That would be it... maybe some other minor steps.. but the forum is good for information..

Kev

[medoneit]

Thanks Kev.

I made a standard AA, and uploaded the greeting.

I then uploaded the Reocurring greeting with 3 seconds of silence.

Cheers

[woods]

I am trying to do something similar but only want the greeting to be announce once then hang up. I tried what medoneit did but it plays the message 5 times before disconnecting.

Briefly looking at the AA xml samples I have not manage to hack one up to to it yet. Any tip Kev?

[infonote]

I am trying to do something similar but only want the greeting to be announce once then hang up. I tried what medoneit did but it plays the message 5 times before disconnecting.

Briefly looking at the AA xml samples I have not manage to hack one up to to it yet. Any tip Kev?

This should do it;

<?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.0">
<form id="Form1">
<block>
<prompt>
<audio src="announcement.wav" />
</prompt>
<exit/>
</block>
</form>
</vxml>

[woods]

Thanks infonote it works! much appreciated. I will try to find some time to play with this xml stuff down the track.