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Thread: Greeting only voicemail

  1. #1
    Senior Member
    Join Date
    Oct 2008
    Location
    Melbourne, Australia
    Posts
    107

    Default Greeting only voicemail

    Hi Guys

    How would I go about making a greeting only VM?

    For example, customer rings and no one answers the phone...

    We would like to say "Sorry no one available", but then we want to drop the call... instead of it saying "Mailbox is full"

    Any ideas?

    Regards
    Michael.

  2. #2

    Default

    Auto Attendant would be fine here.... point your call to a New AutoAttendant and upload a recording.

    That would be it... maybe some other minor steps.. but the forum is good for information..

    Kev

  3. #3
    Senior Member
    Join Date
    Oct 2008
    Location
    Melbourne, Australia
    Posts
    107

    Default

    Thanks Kev.

    I made a standard AA, and uploaded the greeting.

    I then uploaded the Reocurring greeting with 3 seconds of silence.

    Cheers

  4. #4

    Default

    I am trying to do something similar but only want the greeting to be announce once then hang up. I tried what medoneit did but it plays the message 5 times before disconnecting.

    Briefly looking at the AA xml samples I have not manage to hack one up to to it yet. Any tip Kev?

  5. #5

    Default

    Quote Originally Posted by woods View Post
    I am trying to do something similar but only want the greeting to be announce once then hang up. I tried what medoneit did but it plays the message 5 times before disconnecting.

    Briefly looking at the AA xml samples I have not manage to hack one up to to it yet. Any tip Kev?
    This should do it;

    <?xml version="1.0" encoding="UTF-8"?>
    <vxml version="2.0">
    <form id="Form1">
    <block>
    <prompt>
    <audio src="announcement.wav" />
    </prompt>
    <exit/>
    </block>
    </form>
    </vxml>

  6. #6

    Default

    Thanks infonote it works! much appreciated. I will try to find some time to play with this xml stuff down the track.

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