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Thread: loosing all.WAV on software upgrade

  1. #1

    Default loosing all.WAV on software upgrade

    Is there something I do wrong ???
    That is the second time I loose all .wav file in the AA and voice mail (names for directory) after a SW upgrade

    First time was in a 4X and yesterday in a 6L.

    Thank for the answer

    Hans T

  2. #2

    Default

    Hans, you must download all data and voicemail messages first then do a firmware upgrade then restore the data and voicemail messages.

    This usually is the most you need to do, apart from a 4x / 16x which might be to reallocate the usb as the voicemail on reboot.

    Regards

    Kev

  3. #3

    Default

    Thank you Kevin, will do the right thing next time :-)

  4. #4

    Default

    Under the System >>>> Configuration Management tab

    You will find your download and restore points there....

    Cheers

    Kev

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