Results 1 to 4 of 4

Thread: loosing all.WAV on software upgrade

  1. #1

    Default loosing all.WAV on software upgrade

    Is there something I do wrong ???
    That is the second time I loose all .wav file in the AA and voice mail (names for directory) after a SW upgrade

    First time was in a 4X and yesterday in a 6L.

    Thank for the answer

    Hans T

  2. #2


    Hans, you must download all data and voicemail messages first then do a firmware upgrade then restore the data and voicemail messages.

    This usually is the most you need to do, apart from a 4x / 16x which might be to reallocate the usb as the voicemail on reboot.



  3. #3


    Thank you Kevin, will do the right thing next time :-)

  4. #4


    Under the System >>>> Configuration Management tab

    You will find your download and restore points there....



Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Loosing calls on hold
    By medoneit in forum Troubleshooting and Problems
    Replies: 9
    Last Post: 04-20-2009, 06:43 AM
  2. MER problem - loosing ring to Analog Extension
    By afuchs in forum 'How Do I' Questions
    Replies: 1
    Last Post: 06-27-2008, 01:21 PM
  3. No dialing after upgrade
    By derekkmark in forum Troubleshooting and Problems
    Replies: 12
    Last Post: 11-27-2007, 04:20 PM
  4. Loosing inbound audio
    By montare in forum Troubleshooting and Problems
    Replies: 2
    Last Post: 10-14-2007, 11:16 AM
  5. 4.1 Upgrade
    By ivscorp in forum General Discussions
    Replies: 0
    Last Post: 02-18-2007, 09:51 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts