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Thread: holiday messages

  1. #1

    Default holiday messages

    Howdy

    I want to keep my existing IVR messages plus have a permanent holiday message.

    Currently I have

    Day goes to via time of day 0800 - 1700 ...
    message 1 "welcome to blah blah."
    message 2 "if you want boop dial 1
    if you want boof dial 2"

    Night Goes to via time of day 1700 -2399 , 0000 - 0800
    message 1 "welcome to blah blah."
    message 3 "if you want boop dial 1
    if you want boof dial 2"


    What i want to overide these as simple as possible like add specific days for xmas shut down period. So just say i put in
    on 25 dec , 26 dec , 27 dec
    play meesage 1
    then play message 4. [ coz i am lazy ]

    Then i can leave those dates in for next year..... is that doable?

    Cheers
    cameron

  2. #2

    Default

    Cameron easiest way is to use the CRT for anything where you need to trigger by date etc...

    It allows manual override when ever needed. I think there are some pieces of information that is strewn through the forum you can look at.

    Regards

    Kevin

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