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Thread: Redirect calls at night

  1. #1

    Default Redirect calls at night

    We are trying to setup a system that uses a custom AA scenario. Every night at varying times the phones need to be redirected to one of 4 or 5 different numbers. What is the simplest way to achieve this through the keypad of one of the extensions
    We would want the night calls to be redirected straight through, bypassing the autoattendant

  2. #2
    Quadro Architect
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    The best way to change the call routing behaviour from the phone keypad is to use the enabler/disabler keycodes (you can set them on the first page of the "Call Routing Wizard").
    You would need to set those codes on the appripriate routing rules, and after that users can switch then ON/OFF by dialing *77+keycodes from any extension's phone keypad.

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