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Thread: What happens to voicemails if....

  1. #1

    Default What happens to voicemails if....

    What happens to voicemail if the SMTP server is invalid? Do they disapear or does the quadro keep trying to resend until there is a valid SMTP server?

    Our server was invalid for a few days when we made a mail server change and no one got their phone messages that were sent via email. Are those voicemails now lost? I've tried having a look through the logs but I dont see specific SMTP, voicemail, or email logs.

  2. #2

    Default

    Hi,
    probably your mails are lost ,
    when you configuring voice mail settings you can find "More notification optins >>>" on the bottom of that page, after clicking on that you get more configuration fields which allow you to configure mail resend timeouts and quantity. So you can configure that timeouts with such parameters that avoid mail server crash problems.
    What concerning logs, yes, there is no logs for trace mail sending procedure.
    Last edited by askkur; 12-03-2008 at 08:49 AM.

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