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Thread: Listening to Voice Messages

  1. #1

    Default Listening to Voice Messages

    Hi,

    With which application can I listen to Voice Messages over the Web Interface. I have tried itunes, windows media vith vox codec, real player and audacity with no success.

    Thanks,

    Robert

  2. #2

    Default

    Sorry, this post ment to b in Quadro IP PBX.

  3. #3
    Quadro Architect
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    Default

    Hello Robert

    Quote Originally Posted by rwalland View Post
    Sorry, this post ment to b in Quadro IP PBX.
    I moved the thread to the right place.

    Quote Originally Posted by rwalland View Post
    Hi,
    With which application can I listen to Voice Messages over the Web Interface. I have tried itunes, windows media vith vox codec, real player and audacity with no success.
    You need to have a G.729 codec installed on the PC to be able to listen the voicemails downloaded from WebGUI. And I guess, you cannot find such codec in any codec package.., at least I never have seen that.
    So, in short, you have to listen those messages from the phone only, or as an attachment to the email, if you configure the system to send you a email with the voicemail attached.

    But if you really want to use this downolad-VM-from-GUI approach, you have one more option - you will need to change the "Recording Codec:" to G.711u or G.711a on the "Telephony" -> "Voice Mail Common Settings". The mails recorded in PCMU/PCMA (G.711) are played by many applications. The only drawback of that is - your voicemails will eat 8 times more space on the Quadro, so you will probably need to use USB memory stick for voicemails.

    Best regards,
    David

  4. #4

    Default

    Hi David

    Thanks for the advice. It is now working with G.711 and a USB flash disk.

    Regards,

    Robert

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