Results 1 to 2 of 2

Thread: Hotcall without id

  1. #1

    Default Hotcall without id


    Using the hotcall facility with Outlook I have observed the following.

    For an incoming call the caller id is not indicated in the hotcall window but only the Epygi extension number (pbx:31 for example).

    The same for an outgoing call. The called person does not receive the caller id.

    Did I forget to configure something ?

    Best regards


  2. #2
    Quadro Architect
    Join Date
    Jun 2006
    Around myself


    Hi Daniel,
    the caller id could be pbx:31, if the caller is local extension.
    could you please clarify the following: what does it show if call comes fro external source (pstn or sip)?

    Best regards,

    UPDATE: as far as I know you are working with Epygi tech support to find the problem. Please inform us if you come to any conclusion. Thanks

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Hotcall without user id
    By ayenacom in forum 'How Do I' Questions
    Replies: 1
    Last Post: 10-21-2008, 10:42 AM
  2. Problem with HotCall
    By Janousek in forum 'How Do I' Questions
    Replies: 3
    Last Post: 10-01-2008, 09:43 AM
  3. HotCall AddIn
    By nlucas in forum General Discussions
    Replies: 15
    Last Post: 10-08-2007, 11:37 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts