Search:

Type: Posts; User: artur_s

Page 1 of 2 1 2

Search: Search took 0.16 seconds.

  1. Yes, ifOperStatus.2 may show incorrect status...

    Yes, ifOperStatus.2 may show incorrect status for some Epygi products.
    ifOperStatus.2 shows incorrect status for the Epygi products(2x/4x/16x/FXOGW/ISDNGW/6L/4Li) where Linux kernel version is...
  2. Replies
    1
    Views
    1,755

    Hello, Could you please attach part of ISDN L3...

    Hello,

    Could you please attach part of ISDN L3 logs?
    It may help us to see the problem

    Thanks,
    Artur
  3. Thread: No Ring Tones

    by artur_s
    Replies
    3
    Views
    5,726

    The information is not enough to find out the...

    The information is not enough to find out the real reason of the problem.
    I may suggest to try the settings below...
    In case of gateway for outbound calls:
    It's looks like Panasonic does not play...
  4. Replies
    2
    Views
    2,495

    Regarding to SNMP we have the following settings:...

    Regarding to SNMP we have the following settings:
    1. select "Send SNMP trap" checkbox from system events for E1/T1 All channels busy event.
    2. SNMP to show total number of FXOs in use, which is...
  5. Replies
    3
    Views
    2,893

    Hi Shaun Quadro support Overlap...

    Hi Shaun

    Quadro support Overlap Receive/Transmit features for both User/Network modes.
    To enable Overlap Rx/Tx modes Quadro should receive/send incomplete destination number.

    The Incoming...
  6. Telco is working in Sleep Mode so you need to...

    Telco is working in Sleep Mode so you need to make the following configuration changes:
    - Select Connection Type to PTMP from ISDN settings (ISDN wizard)
    - Select Passive mode selection from...
  7. Replies
    4
    Views
    4,046

    You need to select PTMP mode instead of PTP from...

    You need to select PTMP mode instead of PTP from ISDN wizard, and then select
    "Passive Mode" checkbox.
  8. Replies
    4
    Views
    4,046

    Try to select "Passive Mode" checkbox from ISDN...

    Try to select "Passive Mode" checkbox from ISDN Settings(L2 & L3 Settings page).
  9. Replies
    1
    Views
    3,169

    Hi David, There might be a lot of reasons of...

    Hi David,

    There might be a lot of reasons of such ISDN behavior.
    Please attach ISDN L2 logs to get more information.
    It will be useful for me if you can provide systemlogs.

    Artur
  10. Replies
    2
    Views
    2,408

    Hello, The information you have provided is...

    Hello,

    The information you have provided is not enough to find out the problem.
    Looks like PSTN does not provided the Caller ID.

    To go ahead I may suggest:
    - enable developer logs
    - make one...
  11. Replies
    3
    Views
    3,706

    Hello, Well, without any Caller ID...

    Hello,

    Well, without any Caller ID modification in call routing, from ISDN Settings (or E1T1 Settings) you may select "Override CLID with P-Asserted-Identity" checkbox.
    Then if the SIP INVITE...
  12. Replies
    3
    Views
    3,706

    Hello, There might be several reasons of such...

    Hello,

    There might be several reasons of such behavior (P-Asserted Identity selection,default outgoing Caller ID,...)
    It will be fine if you can send systemlogs (open ticket,...) so we can check...
  13. Replies
    4
    Views
    3,105

    Hi Henry Well, this is known issue and should...

    Hi Henry

    Well, this is known issue and should be included for the next public versions.
    I suppose 5.2.30 and higher.

    Artur
  14. Replies
    4
    Views
    3,105

    Hi Henry, Could you please provide additional...

    Hi Henry,

    Could you please provide additional information?
    - You have activated VLAN on LAN or WAN interface.
    - firmware version
    .....

    Artur
  15. Replies
    1
    Views
    5,396

    Clock mode automatically enabled when you choose...

    Clock mode automatically enabled when you choose network mode.
    In case of network mode it is recommended to select DIP switch positions to NT mode
  16. Replies
    14
    Views
    7,772

    Hello Arnaud, Do you have similar problem with...

    Hello Arnaud,

    Do you have similar problem with other polling interval selections?
    I am trying to find out the problem so could you please say the product name and firmware version number?
    ...
  17. Replies
    4
    Views
    3,675

    Similar problem "Hold music is not stopped after...

    Similar problem "Hold music is not stopped after consultative transfer" was fixed since QuadroM32X 5.1.18 version. Please let us know if it is the case,
    otherwise you have to contact with Epygi TSS...
  18. Replies
    8
    Views
    4,688

    I suppose you have connected ISDN lines to...

    I suppose you have connected ISDN lines to different telecom providers(or to PBX working in Network mode) and not using the first ISDN trunk for FAXes.
    If so you may Stop previous ISDN trunk(s) and...
  19. Replies
    7
    Views
    4,399

    In Passive Mode Quadro does not raise ISDN link...

    In Passive Mode Quadro does not raise ISDN link Usable/Unusable events at all. So you cannot receive e-mail too.
    Please check if Quadro configured in Passive Mode.

    Artur
  20. Replies
    7
    Views
    5,226

    Could you please clarify? The ring tone comes...

    Could you please clarify? The ring tone comes from ISDN line or from Quadro?
    In general there might be a lot of reasons of the problem so systemlogs from Quadro will help us to find out the problem.
  21. Replies
    5
    Views
    4,363

    You may change to "Passive Mode" from...

    You may change to "Passive Mode" from Telephony->ISDN Settings->press Trunk i link->press Next link to skip two ISDN wizard pages ->Select "Advanced Settings" checkbox and on the next page you may...
  22. Replies
    5
    Views
    4,363

    Hello Jordi, You may select ISDN in Passive...

    Hello Jordi,

    You may select ISDN in Passive mode from ISDN settings(Advanced settings page, default settings) to disable ISDN status unusable/usable events .

    You may also disable ISDN status...
  23. Hello, The information you have provided is...

    Hello,

    The information you have provided is not enough to find out the reason of the problem. Systemlogs will help us to find out the real reason.

    Looks like users from Alcatel side are...
  24. Thread: Dial Time Out

    by artur_s
    Replies
    2
    Views
    3,838

    Hello, You may increase "Incoming Digits...

    Hello,

    You may increase "Incoming Digits Timeout" from E1/T1 settings (Trunk1 link,...).
    Incoming Digits Timeout text field requires a value between 0 and 20000 (in milliseconds) and is used to...
  25. Replies
    2
    Views
    2,661

    Hi Lunacom, It is difficult to find out the...

    Hi Lunacom,

    It is difficult to find out the problem with developer logs disabled.
    The ISDN L1/L2/L3 problem might be connected with your environment. Seems you have few ISDN devices connected to...
Results 1 to 25 of 49
Page 1 of 2 1 2