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Hi all,

I have client who is experiencing echo issues on and off.
Sometimes they hear themselves on the phone and sometimes it works normally.
It is 6l pbx firmware 5.2.47
I checked with the...

Hi all,

I have client who has a 6l pbx.
When they receive incoming calls, the call goes to ext 150 and has "ring to many" enabled on ext 101, 102, 103, 105, 107. Ext 104 and 106 are not enabled....

Hi all I have a strange issue with a m8l

call flow:

call from ext 218 to cell number 69xxxxx-> answered and talking
dialing from cell phone 56xxxxx to ext 218, pbx is set for when ext 218 is...

Hi all i am having a strange issue with internal calls.
I have 3 companies at 3 different locations.
2 locations have 2 pbx (m8l location B & m32X Location A) that communicate with each other...

Hi all,

I am currently have a problem with a comtrend dsl modem, I have registered the modem thee modem with the epygi qx1000.
In the event viewer of the epygi I see the following:

New Mon...

Hi Levon,

I rechecked the CR table, you called it right.
My last rule that plays the AA for office closed, was set only to play straightforward in the weekend and no rule was set for incoming...

Thx Levon

Hi all,

A client contacted me and told me that their enabler code suddenly stopped working.
It was working fine, but now when they enter the code to disable the voice message of the weekend, it...

Hi Levon,

After a bit of struggling and with some help.
We got it to work.

Thanks,

Krs,

Vernon

Hi Levon,

Ok so call forward will send all calls to the colleague, well for that I used if "no answer forward call"

The thing is I will need to setup a connection for company 4 pbx with the...

Thanks Levon, I got them to work.
Every company is making and receiving calls on their own phone lines.

Just a few questions.
2 incoming calls of 2 different companies are to going to the...

Hi all,

I wanted to know how can a setup the following scenario.
I have 7 pstn lines that belong to 4 different companies in a building and they are connected the quadro m8l.
There is one...

Thx Levon,

I will try it out and let you know.

Krs,

Vernon

Hi Levon,

Thanks for the reply, but thinks got a bit more complicated

The client wants the messages to play as follow.

Currently as you know when some calls the client the will hear the...

Hi all,

I recently implemented AA at client and it is working great.
But now the client wants something extra in the AA features.

The setup is as follow:
There are 3 locations, which connect...

Hi Levon,

I have a capture of the issue, where do I send it?

Krs,

Thanks Khachatur,

I will try it out and let know if I have more questions

Krs,

Zet

Hi all,

I tried to upgrade the pbx m8l from firmware 5.3.23 to 5.3.53
But when I load it, I get the message invalid firmware and won't update.
I checked the firmware and from what I can see the...

Hi Levon,

So *84 is for no-answer forward call then?
And *4 is for unconditional forwarding

I looked this code up in the guide, but I only see *4 for fowarding and didn't come across *84
...

Hi all,

I am having an issue with the ems playing a message when on hold.
The message was recorded in the format that was indicated in the ems pdf instruction, but when I press hold I hear the...

HI Levon,

I made a few test at the client this is what I got.
the have a welcome message that says if you know the ext tion please dial it or press 0 for operator

Scenario 1: When a the...

Hi Guys, thanks for the reply.

I changed the phone for another and the new one is working perfectly.
The issue was with the phone it self.

Thanks

Hi all,

Recently I have noticed add a few Clients of ours, that their pbx's don't register when a call is terminated.
When I login a pbx I see that a the call hasn't been ended, it some of them...

Hi all,

I recorded a welcome msg on a virtual ext 600 and I want to put this to play when a person calls that they hear the message playing. Where do i do this?

In the message it says, please...

Hi Levon,

Sorry for the late reply, I just came back today.
I will be heading to the client this friday and make a test.

They did ask me this question

An employee (with a normal extension)...