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Reading your post I suppose the incoming calls to 0700 are not hitting 00, they must be reaching some other extension.

Have a closer look to find the extension and change the message there.

Dywilsonn

There is a whitelist for SIP IDS, it is called "Exceptions". Please have a closer look at SIP IDS configuratio page.
Ad the remote vpn subnets there and ips will not be added into...

Did they tell exactly what is wrong in the SDP ???
If not, let them tell.

Looking at the SDP of SIP OK message, I do not see some important parameter:
c=IN IP4 c=IN IP4 192.168.0.1
Where IP...

To put Custom Fxo Disconnect Settings in fxocfg.cgi, you must know the parameters of the busy signal(frequency, tone duration, silence duration) coming from the land line.
To find the parameter you...

How do you configure the cfwd? Do you use "Advanced" link of the IP line, or doing the configuration of the button from Cisco phone GUI?
What is the FW version of CISCO phones?

If you are...

Hi,

I would change the SIP port on the second(Yealink) remote phone to 5062, so in your example:
==============
Remote ext. 2
SIP port 5062
RTP ports 6020-6099
==============

Also make...

Hi,

What do you mean by "crash"? Telephony services stop? As far as I understand you still have the GUI access to the device when it stops.

From what I see, it seems that Quadro is loosing...

The setup is very simple and it should work with no problem. It was tested with Win7 very many times.
All you need is:
1. Create PPTP server connection(Define some username and pass for that...

Quadro can't handle infinite count of records. You will need to delete some of the firstly blocked IPs to reduce the number of blocked IP entries.

What tunnels do you have connected? Is it only LocalSubnet <--to-->RemoteSubnet?
When you ping from Quadro to the other Quadro LAN IP, it will not go through LocalSubnet<--to-->RemoteSubnet, I guess...

Hello Zet,

Auto configuration mechanism is based on multicast messages.
FXS GW is sending multicast messages over the network which are being captured by Epygi PBX and replied with all the...

Hi Nick,

Up on the log you have posted, Quadro receives a call through FXO port.
So it is not just registered as if it is coming from FXO, it is really coming from FXO.

Your ITSP may have some...

And the main question, do remote users complain about bad voice quality, or is it only statistics presenting it as bad when in reality the voice is fine?

Well, it's hard to be sure if it is a codec mismatch or not(posted log part is not enough to make a conclusion), but it looks like it is.

Check the codecs in calls statistics, for the initial call...

Hi,

What Quadro model do you use?

Is 192.168.10.247 an IP of a registered IP phone or is it some other VoIP device that is not registering on Quadro?

Thanks.

Hi Terry,

Thanks, it is much clearer now.
Changing the default listening port for SIP is always a good idea against hackers. Still I do not see any sense to keep the default 5060 port open(along...

Understood.
Unfortunately you can't open an arbitrary port on Quadro(you can do it only if you forward it to some IP in Quadro LAN, but not to the Quadro itself)

I still wonder what port exactly...

If you are creating an "Allowed IP List" rule, you will not be able to create the rule for some specific Service. The rule will affect all services(all ports/protocols).
The logic is that "Allowed...

Could you please say what type of rule you are creating? Is it "Incoming port forwarding"?
Is NAT service enabled on your Quadro? You will not be able to enable "Incoming port forwarding" unless you...

Please attach logs starting from SIP INVITE coming from the remote Yealink phone.

The log of the "New QuadroM8L" call does not present the beginning of the call, only some SIP ACK messages. It is impossible to say anything up on this.

Hi,

This can happen when some of DHSP server config files have been somehow corrupted.

There are 3 ways to go:
1. Restore a previous config backup(this will overwrite the corrupted config file...

Place your PC in Quadro LAN and try accessing the logo from there.
Network capture analyses would be useful as well, you can capture network on Quadro, from netcapture.cgi hidden page.

When you were checking the the accessibility of the logo from your PC, where was the PC located, was it in the same subnet with the Cisco phone?
Network setup is not clear enough, is the Cisco...

Sorry, it turns out that I was wrong. Quadro actually has "Access to this number blocked" message. It would be played when "Outgoing Call Blocking" service is enabled on the caller extension....