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Type: Posts; User: intigran

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  1. Replies
    17
    Views
    14,627

    Hi Synetric, Do you see Hotcall Addin entry in...

    Hi Synetric,

    Do you see Hotcall Addin entry in Outlook disabled items list? Are you running Outlook as standard user or administrator?

    Thanks,
    Tigran
  2. Invalid xml format ......

    Invalid xml format
    ...
    <methodName>>Services.CallProcessingService.subscr ibe</methodName>
    ...

    double > after methodname
  3. Hello, Your subscription ID is...

    Hello,

    Your subscription ID is incorrect(TYCO_13).
    Use unique ID which contains only digits.

    Regards
    Tigran
  4. Replies
    18
    Views
    17,082

    Hi It's strange that activeX upgrade doesn't...

    Hi

    It's strange that activeX upgrade doesn't help. Which CDR tool are you using?

    Regards
  5. Replies
    18
    Views
    17,082

    If you are using CallControl activeX version...

    If you are using CallControl activeX version below 5.3.0 , please upgrade it to latest version. You can download it from www.epygi.com

    Regards
    Tigran
  6. Replies
    18
    Views
    17,082

    Hi Do you use CallControl ActiveX or XML RPC...

    Hi

    Do you use CallControl ActiveX or XML RPC interface? Do you login to quadro as admin or extension?

    Regards
    Tigran
  7. Hi Just export regeistry key...

    Hi

    Just export regeistry key "HKEY_CURRENT_USER\Software\EPYGI\HotKeyCall\Dialing Rules" in e.g. hkc_dialplan.reg file, than import it on target machine.

    Regards
    Tigran
  8. Hello {"msg": "Authentication with 3pCC...

    Hello
    {"msg": "Authentication with 3pCC failed!"} message means 3PCC server can't authorize connection ( wrong username or password specified).
  9. Thread: create call

    by intigran
    Replies
    1
    Views
    4,325

    Here is the correct procedure to handle incoming...

    Here is the correct procedure to handle incoming call.
    1. Request "Services.CallProcessingService.incomingcallhandling" methodcall for required extension with enable flag. Please refer documentation...
  10. Replies
    1
    Views
    4,613

    Hi. Try to subscribe for CDR. I think it will...

    Hi.

    Try to subscribe for CDR. I think it will help.

    Regards
    Tigran
  11. Hi. We found that there is problem in...

    Hi.

    We found that there is problem in CallOriginated event while using vb.net 2008. The problem fixed and it will be included in the next release. The next release is expected to be published in...
  12. Hi. Please clarify what is your installed...

    Hi.

    Please clarify what is your installed ActiveX version. Did you try to catch that event with CallControlTest application included in CallControl Pack?

    Thanks
    Tigran
  13. hi, If it is possible please upgrade your...

    hi,

    If it is possible please upgrade your firmware to 5.1.x,
    For SW 5.0.x use ActiveX 2.0.5.0 version, SW 5.1.x use ActiveX 2.1.2.0 version, which are placed on Downloads section at...
  14. Hello. What is your Quadro's firmware version?...

    Hello.

    What is your Quadro's firmware version?

    Thanks
    Tigran
  15. Closing a call started from Pbx extension using 3pcc

    Hello.

    You can close calls which are created with CreateCall or handled by OnCallArrived event.
    You can restrict outgoing calls by using routing rules with 3pCC check. Your 3pCC application...
  16. Thread: MIBs & SNMP??

    by intigran
    Replies
    6
    Views
    4,739

    Hi Storgerson Please specify how did you...

    Hi Storgerson

    Please specify how did you compile the MIB file on Whatsup Gold 11?

    Regards
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