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Type: Posts; User: thodgen

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    I see in release 6.2.25 there is a fix for...

    I see in release 6.2.25 there is a fix for network ports freezing up - described as follows -- An option in the robustnetwork.cgi hidden page was added to enable/disable the “Network Freeze...
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    QX20 freezes crashes

    I have a QX20 that was installed about 4 months ago. On two occasions now I've received a call that they are Out of Service. Symptoms are phones are not registered, can't call out, can receive...
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    ecMON enhancements

    ecMON doesn't seem to flow well - and is a bit confusing when first using it in my opinion. A couple of small changes could really improve the flow of it.

    For Example, when viewing the devices,...
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    I've answered my own question, I will put it here...

    I've answered my own question, I will put it here in case others have the same question. Although with the template I couldn't create multiple line appearances on the phone, I was able to add them...
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    Multiple extension appearance on Polycom

    I have an installation with a QX200, using Polycom VVX410 phones which have 12 lines on them. Customer has 3 analog phone lines. I would like to have the Reception phone have three appearances of...
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    Polycom User Password

    Is there a method for changing the default password on Polycom VVX phones from their default password of 456 to something different without setting up an external provisioning server. Latest...
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    SMS Integration

    I have a customer that is wanting to send and receive SMS messages from their business phone number. VOIP.MS was just announced as an ITSP that is partnering with Epygi. They have an SMS feature...
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    FYI Audible alarm on Quadro Dual T1 Gateway

    I had a customer call about a loud alarm coming from a Quadro Dual T1 Gateway. I checked the device, no alarms were reported. I checked the manual and found nothing about an audible alarm on the...
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    FXO trunk configuration guide

    First time using FXO trunks on a QX50. I believe I'm configuring them wrong, and I'm looking for any detailed documentation on how to configure them correctly. Using both FXO ports. I initially...
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    Dial timeout on a Polycom VVX phone

    I have what I think is an improper behavior. On a Polycom VVX Phone, I press the first line, I dial the digits, and they match one of my dial patters in Routes. However, the call doesn't start...
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    Probably easier ways, but you could build each...

    Probably easier ways, but you could build each FXO into a different route and give each a route code. Example, to use FXO1 dial 7 + 10 digits, to use FXO2 dial 8 + 10 digits.
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    This post is from several years ago. Is that...

    This post is from several years ago. Is that still the recommendation for this error code, or are there other more current suggestions.
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    Thanks Levon. I'll give that a try.

    Thanks Levon. I'll give that a try.
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    QX50 ITSP Password Issue

    I am trying to setup an ITSP for a QX50. The account password for the QX only allows for a weak password of numbers, while the ITSP requires a strong password that has at least one uppercase letter...
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    Thanks Levon! I appreciate it!

    Thanks Levon! I appreciate it!
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    Dial plan Timeout for QXFXS24

    I've looked at former forum questions regarding a dial timeout feature for fxs gateways. Most indicate it is under Telephony Dial Timeout. I'm not finding this setting within the QXFXS24...
  17. After factory reset default username and password doesn't work

    I have a large project that requires some temporary gateways. I purchased 4 used QX E1/T1 hoping they would get me through the cutovers, with new QX E1/T1 replacing them long term. Of the 4, three...
  18. Netcapture for extended period on a T1 Gateway

    I am wanting to do an extended packet capture on a T1 Gateway. Two issues - when the system times out, you log back in, sometimes the capture file is not displayed for download. Not sure where to...
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    T1 Gateway ECM for fax

    Is there a method for turning off ECM in the Quadro T1 Gateway. I don't seem to find it.

    I have an issue with Freeswitch T.38. With another brand of gateway I was able to resolve by turning ECM...
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    Quadro T1 Gateway

    When looking at Diagnostics logs, L3 data, is that data the actual data received from the far end, or is it manipulated.

    In particular - my logs show "Display name -> Empty". The carrier is...
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    We have a Meridian 1 option 21 connected via a...

    We have a Meridian 1 option 21 connected via a dual T1 PRI to a third party PBX. We have the Nortel setup as User, and the Epygi as the Network in this implementation, and can pass calls through in...
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    callers get outbound dial tone

    I have a scenario where T1 Gateway is forwarding all calls to another PBX. When call is answered by the AA, and transfered to an extension that does not have Voicemail configured, after the...
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    The Solution here is that you have to have a...

    The Solution here is that you have to have a separate TFTP server for the Polycom PHones to pull their Firmware and Bootrom from.

    TO resolve this issue, I setup a TFTP server on a laptop, set TFTP...
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    Polycom Firmware on 2x

    I have Polycom Phones that are unable to find current firmware on the 2x. Is this by design, or is there a method for placing the firmware on the 2x device either through a configuration screen...
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    Quadro E1/T1 with SipFoundry sipXecs

    I've recently completed the integration of SipFoundry sipXecs open source PBX with a Quadro E1/T1 unit. Works great from an interoperability standpoint.

    The system is using LinkSys SPA942...
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