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Type: Posts; User: mmoleiro

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  1. Replies
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    Sorry, I had a problem in the csv file :( ...

    Sorry, I had a problem in the csv file :(

    Thanks for your help
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    When I dial 1234 the pbx take a message "user not...

    When I dial 1234 the pbx take a message "user not found", I think that the pbx not make the conversion 1234 -> 0641252525. Is it possible?

    This is the call statistics:

    28-Jul-2011 16:05:26...
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    If I need a Call Routing rule, what is the...

    If I need a Call Routing rule, what is the function of the global speed dial directory?

    I need a rule for every line of directory?

    Thanks
  4. Replies
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    Global Speed Dial Directory

    How can I use this option? I don't find any info.

    I create a csv with 2 filds like this:
    1234,641252525

    I upload the file to the epygi but I don't know how the users can use it.

    Thanks
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    Thanks hrant, I tried all the options and the...

    Thanks hrant, I tried all the options and the problem continues. The problem has been escalated to the epygi development department.
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    Problem with Music on Hold

    Hello,

    I have an Epygi PBX 16Xi, and when I put a call on hold the music don't sound. I try to upload a file on universal extensions recordings but doesn't work.

    The extensions hold music...
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    I try with the port 587 but the problem continue....

    I try with the port 587 but the problem continue. When I send a test I have this message:

    SMTPclient: server replied with an error: 530 5.7.0 Must issue a STARTTLS command first. 21sm1175274fav.41...
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    Thank you.

    Thank you.
  9. Replies
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    Problem with Mail Settings

    Hello,

    I've a problem with the configuration of de mail server. I use a google account but when I send a test mail the system fall down.

    Thanks.

    This is the log:

    Feb 3 17:15:55...
  10. Replies
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    Ohh It's great. Thanks

    Ohh It's great.

    Thanks
  11. Replies
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    Gmail Mail Server

    Hi,

    In the next firmware will be possible sent emails with gmail accounts? In my company use google apps for coporate email.

    Thanks.
  12. Replies
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    Sorry. The problem is with a 16xi, most phones...

    Sorry.

    The problem is with a 16xi, most phones are SNom300 the switchboard is Snom370 and we also have some analog phones.

    For about two months we found that when dialing take long to make the...
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    Helpppppp !!!!!!!!!!!!

    Helpppppp !!!!!!!!!!!!
  14. Replies
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    Problem with calls

    For about a month, I've detected a problem with the PBX. Long time to take the first tone after dialing a number, even at times does not make the call. The dial-out time is 1 second.

    Why can it...
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    Thank you for your answers. In the coming weeks...

    Thank you for your answers. In the coming weeks we'll start to work with the new system.

    Best regards
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    headquarters and branch office connect

    Hello,

    Actually in our company we have 2 offices. The headquarters have a PBX 16xi with 3 PSTN and everything works properly. In the other office we have a rent PBX. Now, I buy a new 16xi to...
  17. Thread: New Model

    by mmoleiro
    Replies
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    3,918

    Hi Warren, I make this question becouse epygi...

    Hi Warren,

    I make this question becouse epygi makes hardware changes. For example change the RJ-45 to 100/1000 or change the WAN side to full duplex. We have been working with a PBX 16xi from a...
  18. Thread: New Model

    by mmoleiro
    Replies
    3
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    3,918

    New Model

    Hello,

    Are there to market forecasts of a new PBX or update any of the existing ones?

    I have to implement a new PBX in one of our offices and I want to know if buy a new PBX or wait some time....
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    I need to put a rule that when you dial the...

    I need to put a rule that when you dial the prefix 1, users makes calls with hidden number.. I have to put in the call routing, but I dont know how can I make it.

    Thank you
  20. Replies
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    Make calls with hidden number

    Hi,

    I need to make calls with hidden number, but I don't know how can I do it.

    Thanks.
  21. Replies
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    In general settings, the NAT transversal for SIP...

    In general settings, the NAT transversal for SIP I put the automatic checkbox.
    The call is successful during the first twenty seconds, I don't have any problem with the audio.

    Thanks
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    OK, this is the log of the call. ...

    OK, this is the log of the call.


    ***************************** SIP message buffer start *****************************
    INVITE sip:0041223474706@voip.eutelia.it SIP/2.0
    Via: SIP/2.0/UDP...
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    Problems with voip carrier

    Hi,

    I have a PBX 16xi and I want to route the internationals calls to a voip carrier (eutelia). I configured the voip carrier and works succesfully, but when I call with the voip carrier the call...
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    Sorry the tecnical name it's CID (caller ID). I...

    Sorry the tecnical name it's CID (caller ID). I want to play a message in english for people that call from England or USA, etc.

    Thanks
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    Welcome message

    Hi,

    I use an autoattendant for all incoming calls, the AT only play a welcome message and transfer the call to the receptionist. I need to change this message depending on the call prefix.

    Is...
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