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Thanks Ashot, this certainly helped. I have had to enable the 'Force Hold music' setting in the generalconfig.cgi page.
I have also had to enable each extension to 'Send Hold Music to Remote Party'...

Hi, I am trying to change the hold music for a client.
At the moment it seems that out ITSP forces their hold music (ravey music), this is what is heard for external callers. Internal calls i.e...

Would it be possible to change the letterbox view in extension settings and call routing to show more or all of the extensions , it makes life difficult on many occasions and it seems unecessary...

Hi Hrant,

Attachment now attached.

Camrivox Flexor CTI, will create a Journal Entry in Outlook to record the call being made or received (with the number in the subject), and also gives the...

We have a customer who requires Hot Call as call handling software.
Is there any way of configuring this software to open an Outlook Task (or Outlook item)for accepted incoming calls or altering the...

Could you point more specifically to which documents please?



Thanks.

This is all very good, but i see a problem... how do you stop windows DHCP from responding to a request from the phones? yes the quadro wont give out ip addresses to the PC's but what about the other...

I would like to Use Windows DHCP Server, as i am integrating the Quadro with an existing Windows Network. I would also like to use DHCP to hand out IP Addresses to the Phones to take advantage of the...