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  1. Replies
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    Bonjour Youcef, ta question n'est pas très...

    Bonjour Youcef, ta question n'est pas très claire. Premièrement le Quadro M est une passerelle téléphonique de type PRI, E1 pour l'Europe et T1 pour l'amérique du nord. Pour l'utiliser vous devez...
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    Hi Aram, I don't see the Hotcall Addin under...

    Hi Aram, I don't see the Hotcall Addin under Add-ins tabs. I do uninstall-reboot-reinstall the 32 bits version of HotCall, but nothing works.
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    Hi Aram, we use Windows 7 64bit with Outlook pro...

    Hi Aram, we use Windows 7 64bit with Outlook pro 2010 32 bits. I have try both version of Hotcall addin 2.0 (32 and 64 bits) and I dont get the popup windows to configure the plugins
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    No luck for me. The plugging doesn't load...

    No luck for me. The plugging doesn't load preperly. I try both version and I don't get le configuration box
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    Any update from Epygi with this update?

    Any update from Epygi with this update?
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    Looked into your Aastra (Advence setting/Global...

    Looked into your Aastra (Advence setting/Global Sip/Codec Preference List) what codec are activated. Never use All codec on Aastra phone.

    The best setting are 3 codec only. G711u, G722, G729
    Also...
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    Dead letter on System mail setting

    Hi, I try to send email with my Quadro 2x and I got the error: email: WARNING: Could not save dead letter to //dead.letter: Permission denied

    We use Microsoft Exchang Online (Office 365) as email...
  8. Replies
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    but this does not fix the problem the LAN port

    but this does not fix the problem the LAN port
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    I have do the test. Connect the Quadro Wan port...

    I have do the test. Connect the Quadro Wan port in a the router and all phones and PCs in the same router and I have not had any problem.
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    I made ​​other tests. The FXS port works to make...

    I made ​​other tests. The FXS port works to make external calls. IP phones will work only after restart them.
    Even after restarting the switch and the computer, the network and the internet will not...
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    Crashes again, this time no internet and no...

    Crashes again, this time no internet and no phone.
    This morning I send an 890ko email and the Quadro crashes juste after

    Now I recieve an 1Mo email and the Quadro crashes juste after.
    ...
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    Hi Aram, the IP phone work when the Quadro...

    Hi Aram, the IP phone work when the Quadro crashes. I can't reach the admin page of the Quadro and surf on the web.
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    Hi Aram, I don't use FXS line, I'm on 100% SIP....

    Hi Aram, I don't use FXS line, I'm on 100% SIP. No my phone doesn't work for internal or external call. There no network problem. The Quadro is alone with my 2 SIP phone and my PC. Both port WAN and...
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    Quadro 2x crashes all the time

    Hello everyone, I have a Quadro2x that crashes all the time. I work normally on my computer and I lost my internet connexion and my phone. I can't reach the Quadro. I need to unplug the Quadro to...
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    Hi Zet, try connecting the PC on its own network...

    Hi Zet, try connecting the PC on its own network jack if it is currently connected to the LAN port of the IP phone. Maybe it is a problem with the internal switch of the phone.
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    Thanks Aram. This is the only thing we haven't try

    Thanks Aram. This is the only thing we haven't try
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    Hi Tsim, on my thread i'm talking about SIP...

    Hi Tsim, on my thread i'm talking about SIP Trunking, not PSTN line.

    Whene we talking about PSTN, we talking about Land line not DID (Direct inward dialing)

    DID is use on BRI/PRI, SIP trunking...
  18. Hi Benoit, on "User/Extensions management", clic...

    Hi Benoit, on "User/Extensions management", clic on the extension,

    Under "Voice mail/Voice mail Settings" be sure "Lamp indication" and "Tone indication" is cheked.

    After that, be sure your...
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    1 SIP trunk et plusieurs DID

    Bonjour à tous, est-ce que quelqu'un a déja configuré plusieurs DID avec un seul compte SIP sur un Quadro.

    J'ai un compte SIP avec 5 canaux et 4 DID, mais je veux que chacun des DID arrive sur des...
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    1 SIP account lots of DID

    Hi everyone. Anybody have try to configure multiple DID with 1 SIP trunk.

    I have 2 business with 4 DID (2 local and 2 Toll free) and I want to use 1 sip trunks with 5 channel. But I need to...
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    After 5 minutes of option reading on the GUI...

    After 5 minutes of option reading on the GUI Aastra phone and the Quadro IP Phone Templates I have found the check box "Switch UI Focus To Ringing Line"

    Just activate it on both phone and PBX (for...
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    Caller ID on Call waiting

    Hello everyone, I have a Quadro2x and Aastra 57iCT phone.
    If I receive a call waiting during a call, I can not see the caller ID.

    Any idea?

    Eric Beaulieu
    Synertic inc.
    Système téléphonique...
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    Caller ID on Call waiting

    .Deleted

    Tread move to IP-PBX products
  24. There is my setup: My Ip-PSTN ligne is...

    There is my setup:

    My Ip-PSTN ligne is redirected directly to my local extention. (No welcome message, no AA)

    When I leave my office I activate my call forwarding *4 from my extention.

    ...
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    I have Windows 7 64bits and Outlook 2010 32 bits...

    I have Windows 7 64bits and Outlook 2010 32 bits and I can't use Hotcall addin.
    I have a popup windows says to me "No country code". I click OK and I see the windows of the plugin to put the setting...
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