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Type: Posts; User: LevonD

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  1. Replies
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    You can change the Security Level on QX50, which...

    You can change the Security Level on QX50, which will allow you to generate and use secure or very secure passwords.
    To do it, go to the Setup->System Security page.
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    It seems your device is under attack. Please...

    It seems your device is under attack. Please follow up the steps below to enhance the security on your device.

    1. Have a look in the Call History for the IP address of the caller (who is not...
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    You can find it from Telephony->Advanced->Dial...

    You can find it from Telephony->Advanced->Dial Timeout page.
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    Dear DCG and dywilson, Please see attached the...

    Dear DCG and dywilson,

    Please see attached the Dialing Directories on the QX IP PBXs guide, this will help you clearly understand and use Phone Book feature.
    Please use exactly the same column...
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    Hello, Currently, we are doing enhancements in...

    Hello,

    Currently, we are doing enhancements in our ACD service. We are releasing next month the new ACD version including the web clients for the ACD agents. This new version is more feature rich...
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    Dear Nic, Please check your firewall settings....

    Dear Nic,

    Please check your firewall settings. Maybe the IP addresses of phones have been blocked by SIP IDS and that's why the phones didn't get config files.

    Regards,
    LevonD
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    Dear Tilefono, Yes, you are right currently we...

    Dear Tilefono,

    Yes, you are right currently we have only a single Admin and a single LocalAdmin. There is no way to add second localAdmin.

    Thanks,
    LevonD
  8. Dear Kayc, We don't have possibility to send...

    Dear Kayc,

    We don't have possibility to send files directly to Dropbox as it doesn't support FTP connection.
    You could do the following:
    Send the call statistics to your email account
    Then...
  9. Dear Will, It should be the SIP server IP that...

    Dear Will,

    It should be the SIP server IP that you have used for Cisco Phone sip registration.

    Regards,

    LevonD
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    Dear Tilefono, Currently, we don't support...

    Dear Tilefono,

    Currently, we don't support multiple admin accounts.
    The only thing I could suggest you, to grant some access and features for localadmin. You need to login as admin and configure...
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    Dear Citech, You are welcome. Thanks for your...

    Dear Citech,

    You are welcome. Thanks for your offer, if anyone wants the configuration details, I will let you know.

    Thanks,
    LevonD
  12. Dear Will, If you have configured your Cisco...

    Dear Will,

    If you have configured your Cisco SPA525G directly with SIP Server, in this case you could send incoming calls from ISDN Gateway to IP Phone in case of Asterisk PBX is down.
    Please...
  13. Dear Will, Please clarify your configuration....

    Dear Will,

    Please clarify your configuration. What do you mean by saying "I have got the SPA525G to register directly with the QuadroISDN gateway and make calls out"?
    Did Quadro ISDN gateway...
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    Dear Citech, Grandstream HT503 is not...

    Dear Citech,

    Grandstream HT503 is not supported with Quadro PBX. Grandstream HT503 is based on SIP standard and inter operable with most 3rd party SIP compliant devices and software, so you could...
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    Dear Tljones, Please see the link to download...

    Dear Tljones,

    Please see the link to download our help document about redundancy.

    http://support.epygi.com/Knowledgebase/Article/View/936/0/quadrom32xqx1000-redundancy-feature

    You need to...
  16. Hi, You could add that IP address to SIP IDS...

    Hi,

    You could add that IP address to SIP IDS exception list. Please go to System->System Security Management->SIP IDS Settings and click "Exceptions" link to add IP address.

    Regards,
    LevonD
  17. Dear Marc, You could configure timeout...

    Dear Marc,

    You could configure timeout duration from Quadro. Configure it from Telephony->Dial Timeout.

    Regards,
    LevonD
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    Dear Lalisingh, Definitely yes, you could...

    Dear Lalisingh,

    Definitely yes, you could configure FXO3 and FXO4 only for Incoming calls, if this setup suits You.

    Regards,

    LevonD
  19. Thread: Yealink W52P

    by LevonD
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    5,364

    Dear Matic, Yealink W52P isn't supported for...

    Dear Matic,

    Yealink W52P isn't supported for autoconfiguration Quadro 2xi, you could try to configure it manually, in this case you need to choose "Other" as a model type from Line settings...
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    Dear Lalisingh, If you have FXO1 and FXO2...

    Dear Lalisingh,

    If you have FXO1 and FXO2 connected, it would try to make calls through these lines at first. Then if these lines are busy, or not working the call 911 would failover to FXO3 and...
  21. Thread: Yealink W52P

    by LevonD
    Replies
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    5,364

    Hello Matic, What is the model of your Quadro?...

    Hello Matic,

    What is the model of your Quadro?

    Regards,

    LevonD
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    Dear Unitechsys, Snom 710 would be again...

    Dear Unitechsys,

    Snom 710 would be again supported in our next firmware version, which would be published in a few days.
    Sorry for inconvenience.

    Regards,

    LevonD
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    Dear Kev, Please contact Epygi Sales...

    Dear Kev,

    Please contact Epygi Sales department, they will answer to your questions concerning licenses.

    Regards,

    Levon
  24. Thread: intercom

    by LevonD
    Replies
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    7,152

    Dear Tchanev, Quadro doesn't support Intercom...

    Dear Tchanev,

    Quadro doesn't support Intercom feature on Cisco phones. Cisco 7960 is a discontinued IP Phone and is no longer tested as part of Epygi’s software validation testing. These phone...
  25. Dear Woods, Currently, we don't have any plans...

    Dear Woods,

    Currently, we don't have any plans to implement this.
    You could park the call instead of holding call, any in this case after call park retrieve time our the call could be addressed...
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