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Type: Posts; User: lansmart

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  1. Replies
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    I want to move the files off the Quadro and into...

    I want to move the files off the Quadro and into a CRM system for call quality monitoring. May do this through 3PCC but haven't got that far yet. This would allow logging of the calls and attaching...
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    Surely the 3 minute limitation must depend on the...

    Surely the 3 minute limitation must depend on the Codec? If the recorded calls were in G.729a instead of uLaw then the system ought to be able to handle 21 minute calls easily. Same amount of data....
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    OK, so if we were only expecting short-ish calls...

    OK, so if we were only expecting short-ish calls and only from 1 or maybe 2 extensions, would this still be a problem?

    The whole call recording function is really only useful if there is an easy...
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    Poll: Bah, 7.1.33 It break my 320!!!! Seriously...

    Bah, 7.1.33

    It break my 320!!!!

    Seriously though, I had to TFTP a new image after an apparently "successful" upgrade. If success means hanging on the "Please wait...." message after restarting...
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    Recording Calls Using Snom IP phones

    This new KB article is quite interesting. Even more so that no-one picked up on this capability before....

    Anyway, just one question. Why does the article say to disable forward VM to email for...
  6. Obviously, you'll need to transfer incoming calls...

    Obviously, you'll need to transfer incoming calls to that new MER extension too!
  7. Many Extension Ringing (MER) - Create or edit an...

    Many Extension Ringing (MER) - Create or edit an extension, goto Supplementary Services->Caller ID Based Services->Any Address->Many Extension Ringing and follow your nose.....
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    10,407

    Where is "Enter Channel Portal" on the main site?...

    Where is "Enter Channel Portal" on the main site? - See epygi-main

    On logging in successfully I get the screen in "epygi-support" - no download link there!

    Wassup?
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    The tips above only work if the phone is...

    The tips above only work if the phone is connecting to the Quadro on the LAN port. I think you'd need to configure the extension as a remote extension to connect to the WAN side.

    Also your phone...
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    You need to tell the quadro about the remote...

    You need to tell the quadro about the remote subnet. Go to NAT Exclusions (can't remember where, let me know if you can't find it) and put the remote subnet in there.

    From memory, I could register...
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    Poll: 5.0.x Software

    Would anyone from Epygi care to comment on the architecture and features of the "new" release we keep hearing about in the forums. The info posted is very fragmented.

    Having a product and feature...
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    I was also losing VM greetings randomly in 4.1.33...

    I was also losing VM greetings randomly in 4.1.33 but this was due to the Quadro resetting (itself) to use internal storage instead of USB. Since the upgrade to 4.1.52 I'm not aware this has...
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    Do you mean put 6.5.15 manually on the phone now...

    Do you mean put 6.5.15 manually on the phone now in preparation for the new Quadro release?

    Will the Quadro do this automatically in the "upcoming" release?
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    The 7.1.30 release is actually listed as...

    The 7.1.30 release is actually listed as "official" on the Beta software page. Go figure, you need a bloody degree in rocket science to get your head around it.
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    Just so you know, the only v7 downgrade for...

    Just so you know, the only v7 downgrade for SNOM's is to v6.5.13. They don't even have the 6.5.12 image on their site anywhere.

    What do you suggest we do?

    SNOM deserve a huge kicking for...
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    Any idea when v7.1.30 SNOM phones will be...

    Any idea when v7.1.30 SNOM phones will be autoconfigured by the Quadro? Now that 7.1.30 is "officially" supported by SNOM.
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    What access, if any, is there to the template...

    What access, if any, is there to the template configurations used by Epygi to autoconfigure the phones (SNOM in particular). Is it or will it be possible for me to edit these templates in any way?
  18. Anyone using 3PCC with IIS, specifically IIS 6/7...

    Anyone using 3PCC with IIS, specifically IIS 6/7 with dotnet 2

    Having trouble figuring out how to interact with the control as only webapp example is for PHP.... ugh.
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    My MWI seems flaky with 7.27 on a Snom320....

    My MWI seems flaky with 7.27 on a Snom320. Rebooting the Quadro (4.1.33) seemed to "fix" it temporarily but it's stopped again.


    Also, the call transfer seems to work differently, need to press...
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    So, when I download a voicemail from my mailbox...

    So, when I download a voicemail from my mailbox (i.e not emailed), and WMP says codec error because the AT&T g729A codec isn't installed on my PC, how am I supposed to be able to listen to the...
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    Thanks. I am a bit reluctant to globally change...

    Thanks. I am a bit reluctant to globally change the voicemail gain as I'm unsure if that will adversely affect listening to vm from the phone (i.e. will it be too loud?). I only have production...
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    Thanks. It tough keeping up with this sort of...

    Thanks. It tough keeping up with this sort of change as the doco doesn't give any indication this could happen.


    I also noticed that after flashing the snom's to the latest (7.x) firmware, the...
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    Will do. I have another x-lite on the local...

    Will do. I have another x-lite on the local network that works fine - same version.


    The problem one is being used over a VPN, but all voice and dialling is normal, including DTMF on the called...
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    Same for me. We only use ITSP trunks. Voicemail...

    Same for me. We only use ITSP trunks. Voicemail retrieved on the phone is fine, emailed voicemail is uselessly quiet.


    Is anyone getting emails with attached voicemail that canbe heard?
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    I found that on a 320, you take the inbound call,...

    I found that on a 320, you take the inbound call, press the f-key of the called party, announce the call then press transfer twice (slowly) and it worked!


    Not that nice though. I'll try the...
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