Thanks Levon. Would you happen to have any idea when the new version will be released?
Type: Posts; User: mgarcia7587
Thanks Levon. Would you happen to have any idea...
Thanks Levon. Would you happen to have any idea when the new version will be released?
ACD Agent DND Timeout
Is it possible to change the default ACD Agent Timeout? The system default seems to be 30 seconds. I'm currently using a QX200 with ACD licensed. When the agents change their status to "DND," it only...