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Type: Posts; User: davidreddington

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  1. I have been involved in various tests with my...

    I have been involved in various tests with my Internet Service Provider (AAISP) but we really need to know what it is about the INVITEs that is upsetting the Quadro.
    Would Epygi liase with my ISP to...
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    Is there any way to send a pre-recorded message...

    Is there any way to send a pre-recorded message to a called number at any point in the call?
  3. Quadro seems to object if server address changes between REGISTER and SIP dialogue

    I have an ISP that registers a line on my Quadro with an address of the form
    12345123451234509876.a.servername.net.uk

    Here is my status display (suitably edited)

    01:24:21...
  4. I really am stuck on this if I cannot get to...

    I really am stuck on this if I cannot get to raise a ticket.
    Please help.
    David
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    Terrific! - Many thanks. David

    Terrific! - Many thanks.
    David
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    Still awaiting an answer to this question David

    Still awaiting an answer to this question
    David
  7. I am still awaiting an answer as to how to get in...

    I am still awaiting an answer as to how to get in to the ticket system
    David
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    BUt that is exactly what I am trying to do....

    BUt that is exactly what I am trying to do.
    Firstly it cannot be the same password as for the GUI as the phone password is digits only.
    Secondly I need to know the old phone access password (which...
  9. I have been here several times...

    I have been here several times (http://support.epygi.com/index.php)
    I do not get redirected.
    I see no button with "submit a ticket".
    I do see "View Tickets" but that is all.
    If I enter "submit a...
  10. I have already been there but which button do I...

    I have already been there but which button do I click on to start the process?
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    Phone Access Password reset

    I would like to start using the *75 feature but this requires the admin phone access password.
    I do not ever remember setting this, but when I try to change it, I always get "Error: Old Password is...
  12. I am not sure what you mean as you left the verb...

    I am not sure what you mean as you left the verb out of the sentence above, but all my configuring is done in the MER settings within "any addresses".

    How do I go about opening a ticket as I do...
  13. Thanks for the quick response. I have no other...

    Thanks for the quick response.
    I have no other caller ID services active on any extension apart from MER.
    I have the additional 8 extension feature enabled that allows me to use all 16 extensions....
  14. Hmmm, Not a very helpful reply. I KNOW that I...

    Hmmm, Not a very helpful reply.
    I KNOW that I should be able to set all 16 to ring.
    But I cannot.
    In fact on one of my extensions, the maximum I can turn on is only 11.
    So the problem is on all...
  15. Many Extension Ringing MAX is 13 not 16

    I find that with my 5.3.27 Quadro2, when I try and set the number of phones to ring
    to more than 13 I get an error message saying that the maximum number is 16.

    This is true for each virtual...
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    Send audio message before disconnect

    I use the max call duration timer to drop calls after 59 minutes when made on BT lines because BT start to charge if the call exceeds one hour.
    Ideally I would like both parties on the call to hear...
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    Put explanetory text in the csv file

    I use the following format:

    67,xxxx6945785, Mary Mobile
    57,xxxxx870576, John Mobile
    37,xxxxx243552, David Mobile
    38,xxxxx579350, Test number

    The extra parameter is ignored by the quadro.
    ...
  18. make announcement to called party before disconnect

    I have a Quadro2x that is programmed to disconnect outgoing calls made to BT over the FXO port at 55 minutes into the call. This is to prevent the call charges that would otherwise start at 60...
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    Just another vote for compliance

    IPv6 is needed now. My PC's all have IPv6 addresses but MY phones are capable but the epygi Quadro isn't.
  20. Nudge

    Nudge
  21. nudge

    nudge
  22. System Event Log does not report Failed login attempts

    My Quadro 2x doesn't seem to report all systems events. For example, I've set "SYSTEM login failure" to priority '3' and 'Display notification' but if I attempt a log-in using the wrong password,...
  23. Duplicating the existing item, or indeed...

    Duplicating the existing item, or indeed setting-up a new item, results in the same error message.
  24. Call Routing Wizard: Routing call Settings

    In the Routing Call Settings page of the Call Routing Wizard, in the 'Destination Host' field, I'm trying to enter '02088579276.call.me.uk'. When I click on Next, I receive an error 'Error: Invalid...
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    my quadro is being hacked somehow

    I have a quadro on a public ip address.
    I have it connected to an FXO port (BT line) and also registered to two draytel lines.
    I have recently found that some person or persons has found a way to...
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