Search:

Type: Posts; User: andy.collins

Page 1 of 2 1 2

Search: Search took 0.01 seconds.

  1. Thread: Call Park

    by andy.collins
    Replies
    7
    Views
    6,278

    Hi Aram I am not sure if it is confined to one...

    Hi Aram

    I am not sure if it is confined to one snom although session timer was being used on the particular extension i had the problem with. This has now been removed and i will test and let you...
  2. Thread: Call Park

    by andy.collins
    Replies
    7
    Views
    6,278

    Hi Aram I think there is a problem with my...

    Hi Aram

    I think there is a problem with my Quadro config. The 'Held by:' message is also displayed after i have been on an incoming call for around 5 minutes. Outbound is fine. Does this help or...
  3. Thread: Call Park

    by andy.collins
    Replies
    7
    Views
    6,278

    Hi Aram After further testing. A call...

    Hi Aram

    After further testing.

    A call arrives via ISDN and is parked, this can be unparked by dialling the call park extension (39) without a problem. However, whilst a call is parked if...
  4. Thread: Call Park

    by andy.collins
    Replies
    7
    Views
    6,278

    Call Park

    Hi

    I am using the call park facility *5 which works fine until another call comes in while a call is parked. I am then unable to retrieve the parked call.

    Can anyone help?

    thanks

    Andy
  5. Replies
    5
    Views
    4,589

    Hi Aram I have progress. Quadro now on 4.1.52,...

    Hi Aram

    I have progress. Quadro now on 4.1.52, Snom on 6.5.17 (oldest i could find). Now when i repeat the test although incoming calls still win pressing cancel (X) on the snom stops that...
  6. Replies
    5
    Views
    4,589

    Hi Aram 4.1.50 on Quadro and 6.5.10 Snom. ...

    Hi Aram

    4.1.50 on Quadro and 6.5.10 Snom.

    It happens every time for me.

    Thank you

    Andy
  7. Replies
    5
    Views
    4,589

    Incoming calls taking precedence

    Hi

    I have had an ongoing issue with incoming calls taking precedence over outbound and internal transfers. Basically if i dial out at the same time an incoming call arrives then that call is...
  8. Replies
    8
    Views
    7,026

    Hi Aram Thanks for your help here. I can...

    Hi Aram

    Thanks for your help here. I can confirm that changing the "Number display style" in the Snom to "Number" fixed this problem.

    Thank you

    Andy
  9. Replies
    8
    Views
    7,026

    Inbound Caller ID also show IP address

    Hi All

    Please can you help?

    I have just changed ITSP for one of my clients and now inbound calls also show the IP address i.e 01505111222@91.58.6x.xx

    Any ideas of how the IP can be removed?...
  10. Replies
    1
    Views
    3,283

    Hi AramK, Matt and All I felt i needed to post...

    Hi AramK, Matt and All

    I felt i needed to post a big thank you to Epygi and my distributor Electronic Frontier.

    I have just rolled out a multi-site project using Quadro 2x and 4x. Whilst there...
  11. Hi I will reproduce and send in the logs. ...

    Hi

    I will reproduce and send in the logs.

    The calls are ended by replacing the handset, i have not tested this but it is what the user tells me smileys/smiley19.gif

    thanks

    Andy
  12. Hi Aram, thanks for your reply. The phones...

    Hi Aram, thanks for your reply.

    The phones were installed using auto provisioning, they all have call park and call pickup enabled, not sure if that should make a difference. I will try to reset a...
  13. Hi All I have an extension which has the 'Many...

    Hi All

    I have an extension which has the 'Many extensions ringing' function enabled. The issue i have is that if all extensions are ringing it is not possible to make an outbound call until the...
  14. Replies
    18
    Views
    10,300

    Hi Ok, a beta would be great if thats...

    Hi

    Ok, a beta would be great if thats possible, i will test on my Quadro.
  15. Replies
    18
    Views
    10,300

    Hi Do you have any ideas when the latest...

    Hi

    Do you have any ideas when the latest firmware will be ready? I am able to beta if that helps.

    Thanks
  16. Replies
    7
    Views
    8,331

    Hi Jesse Yes, i download my greeting in Voice...

    Hi Jesse

    Yes, i download my greeting in Voice Mail Settings and rename it. Then record each message using the Snom and download/rename after each one. I use this method for IVR messages as well. A...
  17. Replies
    7
    Views
    8,331

    Hi I record my custom messages using a Snom...

    Hi

    I record my custom messages using a Snom phone as if i were recording a voicemail greeting, i then rename each file to suit. The quality is far superior to using a microphone and the format is...
  18. Replies
    14
    Views
    13,448

    Hi Many Thanks to Jose, Matt at EFL and Epygi...

    Hi

    Many Thanks to Jose, Matt at EFL and Epygi for their help with this issue.

    I thought i would publish the finished article which works a treat!

    K.R

    Andy
  19. Replies
    18
    Views
    10,300

    Great, look forward to it.

    Great, look forward to it.
  20. Replies
    18
    Views
    10,300

    Hi Thank you very much, this will resolve the...

    Hi

    Thank you very much, this will resolve the issue i am sure.

    Do you have any ideas when the firmware will be available? Any chance of this afternoon smileys/smiley1.gif

    Your help has been...
  21. Replies
    18
    Views
    10,300

    Hi I have tried the long ringtone....

    Hi

    I have tried the long ringtone. Unfortunately the Welcome message plays the whole message even if an extension becomes available whilst it is playing, this is why i used a 0.5sec of blank as...
  22. Replies
    18
    Views
    10,300

    Hi Thanks for your replies. For your info i...

    Hi

    Thanks for your replies.

    For your info i have used a 0.5sec blank for the welcome message and a ringing tone as a call queue message, this works however there is a gap between the Welcome...
  23. Replies
    14
    Views
    13,448

    Hi Arsen I have not raised the ticket 8690, do...

    Hi Arsen

    I have not raised the ticket 8690, do you want logs anyway?

    Thank you

    Andy
  24. Replies
    14
    Views
    13,448

    Hi Thank you for your reply. ...

    Hi

    Thank you for your reply.
    ...
  25. Replies
    14
    Views
    13,448

    Hi Ok, i have amended my script with...

    Hi

    Ok, i have amended my script with expr="field1"

    The extensions work fine now but when i choose the option for 50221 a message says 'sorry this number is not yet in service'. I know my...
Results 1 to 25 of 35
Page 1 of 2 1 2