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Type: Posts; User: SteveMarshall

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  1. Replies
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    Snom 360's & BLF

    Yes that was pretty much it, and this kind of simple key/lamp operation working properly is vital for a small company with no receptionist.

    I gave up in the end and and upgraded to 16xi, but I...
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    Remote user Traceroute Problem

    I have successfully set up a VPN tunnel for our remote home user - for everything except her IP phone (Snom 360).

    We used to have a 2xi on 192.168.1.200, and I upgraded to a 16xi on 192.168.1.150...
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    Mirrored Local/Remote Extension

    Epygi literature often says:

    "all extensions assigned to a line may be mirrored and act as remote IP extensions."

    We have a user who works in the office and at home over VPN, and what we want...
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    For the benefit of anybody for whom BLF just...

    For the benefit of anybody for whom BLF just stops working:

    We obtained a licence to go up to 16 extensions, and we have been gradually increasing the number. The BLF just stopped working.
    ...
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    I think I have finally bottomed this out. We...

    I think I have finally bottomed this out.

    We obtained a licence to go up to 16 extensions, and we have been gradually increasing the number. There is a setting on a hidden page...
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    BLF on Snom 360 Phones

    We have been using Snom 360s and and Epygi 2xi for about 6 years, but the BLF function has never fully worked. Now we have an outworker over VPN it is particularly important.

    So I had another go,...
  7. Remote Extension 1-way voice on internal calls

    We use a Quadro 2xi with Snom 360 handsets.

    We have a remote user who has a simple BT router with a dynamic IP. Our office has a fixed IP.

    His phone is set up to use <our public ip>:5060 as its...
  8. Setup the # key to instantly place call

    All of our handsets are Snom 360s. Switch is 2xi

    To dial another extension (or to make an external call) you can just key in '2' & '7' and wait 3 or 4 seconds and it will ring the target...
  9. Hi this problem has gone away by using the well...

    Hi this problem has gone away by using the well know technique of floundering about changing half-understood settings etc until it went away.

    Steve
  10. After expanding 2xi to 16 extensions, can't register "No Such Line Configured"

    I have just put in the code to add new extension licences to our 2xi and everything looks fine, but I cannot register a Snom 360 to IP line 9. The additional IP lines have become available since the...
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    Isdn & Cli

    Artur

    Thanks for the response, you are correct the provider had not enabled it. Why that is an additional cost service instead of part of the standard bundle I have no idea.

    Working fine now
    ...
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    ISDN - No Incoming CLID on 2xi

    We use BT ISDN 2e through an Epygi 2xi, with DDI which works fine for routing incoming calls to extensions.

    Problem is, incoming calls show up as PSTN0/2-? or PSTN0/1-? in the Epygi logs and as...
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    Thanks again Davray I'm not sure why I had the...

    Thanks again Davray

    I'm not sure why I had the problem when I was pasting the lines into the browser, maybe I had left an embedded space or changed "username" to "user", - I was working through a...
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    Davrays - Thankyou for such a comprehensive...

    Davrays - Thankyou for such a comprehensive response.

    It introduced me to the joys of QCC which I eventually cracked (difficult to spot rogue spaces just next to underscores!)

    The URL approach...
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    *4 via the click-to-dial interface

    We have a small office and when we are all out we manually put all 5 phones to unconditional forward to our external answering service.

    We can use the click to dial functionality to put a shortcut...
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    I have got our simple system working as intended,...

    I have got our simple system working as intended, with guidance from Ashot Arakelyan (Tx)

    I looks like the only way to enable full *4 functionality (switching UCF ON/OFF & changing the forwarding...
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    Unconditional Call Forward

    Ashot & Mike

    Our scenario is;

    An incoming ISDN trunk call ending 8951 is forwarded to extension 21 using the call routing table.

    Ext 21 is set to Call Forward on No Answer to extension 20...
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    Mike & Ashot thanks for the swift responses I...

    Mike & Ashot thanks for the swift responses

    I am initially trying to set this up entirely with Epygi under Supplementary Services/Caller ID based services, hoping to implement the 'toggle via...
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    Unconditional Call Forward

    I know this is well trodden ground, but after following all the threads I still can't figure it out.

    We use ISDN/Quadro 2xi/Snom 360s firmware 5.2.12 and Snom 7.3.27 FW.

    Whatever I do to enable...
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    Snom Automatic Firmware upgrade

    We use Snom 360's and the latest approved Snom firmware is 7.3.27 for Epygi firmware 5.2.9.

    Snom only offer 7.3.26 and 7.3.30 for download.

    The Epygi tries to push a cromulent version of the...
  21. Custom Logo

    For a newbie this adds a lot of mystery!

    Where to I downlaod loadlogo.cgi, where do I put it and how do I run it?

    Everything else is crystal clear!

    Steve
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