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Type: Posts; User: KSComs

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    Stop using epygi stun and use the external ip,...

    Stop using epygi stun and use the external ip, reduce the stun timer to 1 hour
  2. Thread: Internet speed

    by KSComs
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    694

    the wan port of the quadro is usually set to 100...

    the wan port of the quadro is usually set to 100 mb half duplex or 10 mb half or full duplex. If you have an internet connection that is better than 10/10 mb up and down, you will need to place a...
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    This is purely a guess, however - look in the...

    This is purely a guess, however - look in the telephones to see if they are honouring it in the first place, check that the provider is actually sending the CLI - look under sipua for the call. Epygi...
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    using my method you then change the delay for no...

    using my method you then change the delay for no answer timer to set it to another destination under the suplemental settings
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    Use a virtual group and have the telephones...

    Use a virtual group and have the telephones assigned for that group with associated ring type - ie sequential, ring all etc...
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    "Route all incoming SIP calls to Call Routing" is...

    "Route all incoming SIP calls to Call Routing" is enabled

    Why are you using that setting?

    You need to look at the sipua logs
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    http://www.valcom.com/pdf/v2003a-e_V2003ahf-e.pdf...

    http://www.valcom.com/pdf/v2003a-e_V2003ahf-e.pdf

    Page 7 has the input and output settings
  8. Thread: Ring_TimeOut

    by KSComs
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    1,288

    If you enable the LAN port and add a phone to...

    If you enable the LAN port and add a phone to that port does the same behaviour occur or does it go away for sip trunk to that extension call?

    Just a suspicion I have about the media negotiation...
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    If you have a back up try a factory reset, the...

    If you have a back up try a factory reset, the password will then be restored to admin and 19. HTTP requests from the lan side will work, unless that units firmware is in error, then you might have...
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    Change the codec support on the extension to be...

    Change the codec support on the extension to be in line with the codecs used on the Epygi to the Bria software - extensions management -- extension codec to the right of the extension.
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    Clear the cache of your browser or use Internet...

    Clear the cache of your browser or use Internet Explorer / Mozilla and clear the cache before going to the web of the Epygi.
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    Some handsets overcome this by automatically...

    Some handsets overcome this by automatically changing the UDP SIP port it listens and transmits on, other handsets you have to change the port manually, in all instances your local router needs to be...
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    Set up forward of the virtual extension -...

    Set up forward of the virtual extension - supplemental services to the vm of the extension.
  14. Dont use pattern matching.

    Dont use pattern matching.
  15. Call Queue Size: 4 Max Calls Presented to...

    Call Queue Size: 4
    Max Calls Presented to Extension: 1 <------ 4
    Enable Redirection on Timeout: ticked
    Call Queue Message Repetition Count: 5
    Call Type: Auto
    Address: CRT <----- 52

    Source...
  16. Hi Ed Just 1 x suggestion is needed to be...

    Hi Ed

    Just 1 x suggestion is needed to be enacted upon first.

    In the extension routing table, create an extension 52... forward that immediately to the call routing table as (Auto) that will...
  17. Set 52 to be forwarded to the call routing tables...

    Set 52 to be forwarded to the call routing tables and allow anything to dial 52 in the CRT to the mobile number. Unless you have RTP that is not lining up then the call should go through with audio.
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    Try using OTHER as the handset type, and make...

    Try using OTHER as the handset type, and make sure that the extensions codec preference doesn't override the handsets PCMA / PCMU depending on the country that you are in.
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    Option 160 in the Sonicwall DHCP to be...

    Option 160 in the Sonicwall DHCP to be http://10.10.10.99/snom.cgi?mac={mac} might also resolve this issue.

    DHCP Option 160 (Configuration Server Address)
    Description Similar to option 66, DHCP...
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    Security will prevent you from externally...

    Security will prevent you from externally performing the feature that you describe, and for a good reason.
  21. 2N Door intercoms - analogue and IP have inbuilt...

    2N Door intercoms - analogue and IP have inbuilt timers to close the call down. You dont mention what the door phone unit is which is where I would expect the timer to reside.
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    If it is a Yealink handset, an older series one,...

    If it is a Yealink handset, an older series one, it might be the G711u codec support in the phone causing the issue. I recently had a weird fault on several models of Yealink handsets, where i had...
  23. Thread: New IP Phones

    by KSComs
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    4,552

    Check the "Line" settings of the Quadro and have...

    Check the "Line" settings of the Quadro and have a look at the phone supported list, that will guide you to which phones will be "Auto Configurable" from the Quadro.
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    Check the rtp settings on the Epygi in case you...

    Check the rtp settings on the Epygi in case you have embedded the old External IP or the router itself... sounds like it is a natting issue...
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    Re "a recent IP address change." Was this due...

    Re "a recent IP address change."

    Was this due to a Wan IP Change or something else...
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