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Type: Posts; User: SPOC

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  1. Replies
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    Hi Vahan I have 14 extensions and 4 voip...

    Hi Vahan

    I have 14 extensions and 4 voip provider lines.

    So I don't think it should be port or license issues. But will investigate the log files a bit.
    To be honest, i'm not very impressed...
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    Incoming call dropping

    Hi

    I have an interesting problem on a 4Li unit.
    When people phone in, they complain that the call cuts off while they are listening to the auto attendant message.

    I did a diagnostics test on...
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    Forgot to mention that it is an 4Li unit.

    Forgot to mention that it is an 4Li unit.
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    Pending Events error

    Hi

    Does anybody have an idea as to what the following event is under my pending events?

    New Wed Jun 29 13:47:41 2011 1 MG rejected by cac System capability exceeded
    Thanx

    Heinrich
  5. Replies
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    Harutyun. Thanx for the info. I allready...

    Harutyun.

    Thanx for the info. I allready swapped the Snom 300 for a different Snom 300. Still the same problem. But i'll try reloading the phones firmware again.

    Regards
    Heinrich
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    Hi Kevin. Thanx for all the info. I'll check...

    Hi Kevin.

    Thanx for all the info. I'll check again, but to my knowledge there is no merg programmed at the client. There is however hunting setup so that incoming calls hops from one phone to...
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    Still haven't managed to fix this problem. Short...

    Still haven't managed to fix this problem. Short of swapping out the epygi for a new system, i'm at a loss.
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    Hi Mike. I don't want to remove the feature...

    Hi Mike.

    I don't want to remove the feature completely.
    Just want it to report actual missed calls rather than missed calls on all calls.

    Regards
    Heinrich
  9. Replies
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    Kevin Ext 2011 is a Snom 370 yes. But it...

    Kevin

    Ext 2011 is a Snom 370 yes. But it doesnt matter which ext I use to dial to ext 2014. It always shows a missed call. Its also not just on internal calls, but on transfered calls aswell.
    ...
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    hi Kevin I set everything up manually. I...

    hi Kevin

    I set everything up manually. I disabled the auto deploy, because they are running a mixture of Snom, Grandstream and Linksys phones.

    I still want to kick the sales guy for not selling...
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    Missed calls on Snom 300

    I have an interesting problem on a Snom 300 phone.
    When I dial the extension the Snom 300 is connected to (2014) from another extension (2011) and 2014 answer. When i'm finished with the call, ext...
  12. Thread: Auto Fax on AA

    by SPOC
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    Awesome. My message will be about 1 minute. Its a...

    Awesome. My message will be about 1 minute. Its a multi tier auto attendant.
    Thanks for the help. Hopefully I can have the client sorted out tomorrow.

    Heinrich
  13. Thread: Auto Fax on AA

    by SPOC
    Replies
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    Hi Kevin. Thanx for the reply. I'll try it...

    Hi Kevin.

    Thanx for the reply.
    I'll try it tomorrow.
    I take it I don't make it part of the aa script?
    Only set it under custom aa section?
    Will let you know if it worked

    Regards
  14. Thread: Auto Fax on AA

    by SPOC
    Replies
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    6,160

    Auto Fax on AA

    Hi there.

    I hope someone can help me with this.
    In an AA scenario(custom), is there anyway for the epygi to
    automatically detect if there is a fax coming in?
    If it can, how do I set it up to...
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    Update

    Just an update on what i've tried extra.

    I put the epygi and the snom 300 phone as dmz zones on their respective routers. So all ports etc is open both ways. No luck sofar.

    I also made sure...
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    Remote Extensions on Dynamic IP's

    I have a bit of a problem.

    I have a client that has multiple remote sites running ADSL lines with Dynamic IP's. Also HQ has an ADSL line with Dynamic Ip.

    I have created a dyndns account,...
  17. Thread: TMS Call Logging

    by SPOC
    Replies
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    Thanx for the replies. I also have an open call...

    Thanx for the replies. I also have an open call with TNG regarding this problem.
    The problem I have is that TNG is dragging their feet, giving me no feedback at all.
    Please keep me updated.
    ...
  18. Thread: TMS Call Logging

    by SPOC
    Replies
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    5,161

    TMS Call Logging

    Hi

    I was wondering if anyone can help me with this problem.
    I got a South African TMS system called TNG to log my calls.
    It pulls the data in from the radius server with no problems.
    What it...
  19. Replies
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    Hi Guys. Thanks for all the info. Upgraded my...

    Hi Guys.

    Thanks for all the info. Upgraded my system to the new 5.0.21 firmware, and it solved alot of my problems. Including this one.

    Hein
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    Thanks Davrays. It helped alot. Got my N95...

    Thanks Davrays. It helped alot. Got my N95 working perfectly on the m32.
    Sorry for taking so long to reply. Was away for awhile.
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    Setting up a mobile phone on a M32x

    I have a Nokia N95 8GB mobile phone.
    I'm running a personal sip account on it with no problems.
    What I would like to do is connect it to my M32x, so that when I'm at the office,
    I can use my...
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    E1/T1 no ringing on call connect on M32x

    Can anyone help me with this problem please.

    My setup is as follows. You need to dail a 0 for the E1 line.
    After dailing 0 and the number, you need to authenticate against the AAA tables.
    My...
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    Kinda Sorted

    I kind of got it sorted. It's registering against the epygi now.
    I can make calls successfully to the patton with an analog phone connected.
    But I can't phone from the analog phone to any other...
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    Logs

    I tried to get a log for when i try and connect from the analog to IP converter.
    But it doesn't regester under any logs.
    I presume it is because it is not getting to the epygi registration.
    It...
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    Patton M-ATA-1 Analog Adapter

    I was wondering if anyone can assist me on getting this unit to authenticate against my Quadro m32x.
    It keeps giving me an error on the patton unit of "Registration Status: Error: Forbidden".
    I...
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