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Type: Posts; User: peterd

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  1. Replies
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    4,665

    Fixed

    I was trunking between a 0100 and 0200 Quadro units. 0100 only takes digits as passwords but accepted text. Once I changed to all digits on both it worked.
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    4,665

    sip tunnel ... Reason: User not found

    I have 2 Quadros that I want to join using a 2-way SIP Tunnel.
    I can't get them to register with pending event -

    Quadro 1 - SIP TUNNELSLAVE / Could not register with user SIPTunnel_PLN02 on...
  3. Thread: hotkey call

    by peterd
    Replies
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    1,432

    hotkey call

    when I make a call with the above it always goes through the FXO line. How do I prevent this and use the sip trunk instead.
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    1,244

    incoming caller ID

    Is it possible to have an incoming caller recognition database, e.g.
    an inbound caller's number is matched to a database so that the name of the caller is identified on the internal extension.
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    4,075

    Many thanks. I'll keep looking into this.

    Many thanks. I'll keep looking into this.
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    Low volume

    I only have an IP phones connected to the Quadro.
    The Quadro uses a SIP trunk to the iTelco who handle the call from there.
    The receiver is on a PBX connected to ISDN BRI or ISDN 30. There are no...
  7. Replies
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    4,075

    Intermittent low volume

    Quadro 4x F/W: 5.1.39
    For some months now the client has complained about low volume when speaking to external callers.
    It appears to be independent of who initiates the call.
    It happens to all...
  8. Replies
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    3,358

    number busy

    Sorted. many thanks
  9. Replies
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    3,358

    number not exist when busy

    I have the oddest thing.
    I'm in the UK and I have the following rules in Call Routing
    90* NDS 2 Prefix 0
    9* NDS 1 Prefix 01270 (our local STD code)
    Which results in local calls not requiring the...
  10. Replies
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    5,298

    Music on Hold - Quadro 4x

    What is the licensing agreement for the default MOH tune.
    My client has been contacted by someone who says my client needs to purchase a license for it.
    My understanding is that the license is...
  11. Thread: FAXback UK

    by peterd
    Replies
    0
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    2,095

    FAXback UK

    I've installed the above on our Quadro2x in the UK.
    The receiving fax machine detects the incoming fax but then says 'unrecognised' call.
    It is a Group3 fax machine which should work with the t.38...
  12. Thread: Sip

    by peterd
    Replies
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    3,348

    sip

    The other numbers say they are.
    Is it possible to call non-Epygi SIP numbers?
  13. Thread: Sip

    by peterd
    Replies
    3
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    3,348

    Sip

    I have a Quadro2x.
    I can call other phones connected to it using the SIP number from the Epygi SIP registration.
    (My number is 77938813@sip.epygi.com and I can call 77938814@sip.epygi.com. To do...
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    2,266

    Voicemail from Quadro

    I have a Quadro 2x with latest firmware.
    My customer has a Quadro 4x with latest firmware (for that model).
    When I leave a voicemail on any extension the wav file in Outlook is so quiet you can...
  15. Thread: HoykeyCall

    by peterd
    Replies
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    6,004

    Auto Answer

    It is. I have a SNOM300 and set to AUTO ANSWER / HANDSFREE
  16. Thread: HoykeyCall

    by peterd
    Replies
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    6,004

    HoykeyCall

    I've installed this app and all working as described in the documentation.
    However I would like it to immediately call the number, e.g. I don't want to lift the receiver to place the call.
    Also, if...
  17. 'memory 4' message when recording VM greeting (*0)

    I'm using a quodro4x
    firmware 5.1.31
    When I attach a new phone it asks for the welcome greeting.
    as soon as i try to record the message i get 'memory 4' from the quadro.
    thanks fopr replies in...
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    Reception SNOM 821

    I want to use the above to see what phones are in-use/idle on my Quadro4x.
    There is an attachment Snom Vision that claims to do this but does it work with the Quadro.
    One issue I'm worried about is...
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    Whoops - I need 1001 in the call routing table....

    Whoops - I need 1001 in the call routing table.
    I've changed to 55 and all OK.
    Thanks.
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    3,975

    2. Pickup group

    I tried this but all I get is 'number does not exist'.
    I'm using 1001 for the extension number.
  21. Replies
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    3,975

    voicemail / call pick-up

    I want to do the following -

    1.
    External PSTN call to Quadro -> forwards to extensions if busy or no pick-up in turn until last extension then records message to system voicemail if busy or no...
  22. Replies
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    3,447

    Incoming call to CRT

    Ashotar says for first number route incoming call to CRT.
    How do you do this, e.g.
    I call 084512345678 (my Epygi number allocated by iTelco) route to CRT.
    I don't know how to do this.
  23. Replies
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    3,447

    Aa & Fax

    I didn't explain myself.
    I want the fist number to go to AA, the second to a FAX on an extension.
    Is this possible?
  24. Replies
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    3,447

    route incoming calls to CRT

    Quadro 2x with latest firmware.
    I have 2 DID numbers.
    I want to dedicate the first to extensions and the second to one extension which has a FAX on it.
    I think I do it by routing all incoming SIP...
  25. Replies
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    2,553

    disable failed announcements

    The ITSP dis the above and all OK now.
    Many thanks for viewing.
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