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Type: Posts; User: juanhf

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  1. Replies
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    9,714

    Hello KSComs, The issue has been resolved - it...

    Hello KSComs,

    The issue has been resolved - it pertains to the fact that I have my remote telephones using a host name instead of the IP address of the PBX.

    Technical support asked me to enter...
  2. Replies
    19
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    9,568

    By the way, and correct me if I am wrong, but...

    By the way, and correct me if I am wrong, but there is a technical advisory on the release notes for firmware version 5.1.39 that says that the SIP registration timeout should be set to 120 seconds...
  3. Thread: Hacker attempts

    by juanhf
    Replies
    51
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    29,949

    It would be silly to allow SIP access to everyone...

    It would be silly to allow SIP access to everyone (unless it is not practical for you to implement - ie. you provide SIP services to roaming customers). If you are maintaining the box for a...
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    9,714

    Under "Users/Extensions Management", I click on...

    Under "Users/Extensions Management", I click on the "codecs" and there is a value for "Out of Band DTMF" and this value is True/Selected. The line in question is an IP Line.

    Is this what you mean...
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    9,568

    I will move my "number dialed does not exist"...

    I will move my "number dialed does not exist" discussion to this thread

    http://support.epygi.com/forum/showthread.php?t=2638

    p.s. I did change the SIP registration on the phone down to 60sec...
  6. Paid Support? I Was Told Free Support For Resellers!!!

    When I first got on with Epygi I was told that I would get free support as a partner / reseller.

    Since then, the company has back pedalled and now makes me pay for support even though I am selling...
  7. Replies
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    9,568

    I was having a similar issue - I figured that it...

    I was having a similar issue - I figured that it would be a firewall issue (I was using a SonicWall which has VoIP translation) and decided I would get something "less smart" and just punch holes and...
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    9,714

    number dialed does not exist

    hello,

    i have a quadro4x (rack mount) and a few polycom ip650 telephones.

    i just setup a new extension (150) at home and i have it registered. the sip and the rtp are working because when i...
  9. Thread: 5.1.17 issue?

    by juanhf
    Replies
    6
    Views
    3,676

    I upgraded one of our client's phone system to...

    I upgraded one of our client's phone system to 5.1.17 only to have it break down. We reverted back to 5.0.19 and restored the configuration from backup but not after having a very pissed off...
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    VXML AA to PBX-Voicemail

    I'm trying to setup an AA script as follows:

    0 - Operator (ext 115)
    1 - Goto submenu DialExtension
    2 - Goto PBX-Voicemail on extension 115

    DialExtension Form does the following:
    15 - Dial...
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