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Type: Posts; User: RubenS

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  1. Replies
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    1,879

    Hi, Do you mean that calling 66202 from the...

    Hi,

    Do you mean that calling 66202 from the extension of site A reaches the voicemail box of the 102 extension on site B? If yes than all is correctly configured.
    How you are making a transfer of...
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    5,099

    Hi, I have configured the Grandstream DP715 and...

    Hi,
    I have configured the Grandstream DP715 and it works perfectly. What I did is:

    In IP Line settings I configured an IP Line as Grandstram GXP1400 and entered MAC address of my DP715. Changed...
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    3,422

    Hi Parviz, It's good that you are not machine....

    Hi Parviz,

    It's good that you are not machine. We all are good friends here in Epygi forum. So what help you need from us?
    By the way, have you gotten any Epygi product already?

    Thanks,
    Ruben
  4. Replies
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    3,422

    Dear Parviz HomayunNezhad, as you may or may not...

    Dear Parviz HomayunNezhad, as you may or may not noticed this is not 3cx company's forum :)
    If you are not a bot, tell 10 differences between 3cx and Epygi :)
  5. Replies
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    1,723

    Hello, I suppose your phone is blocked by the...

    Hello,

    I suppose your phone is blocked by the Quadro Firewall.

    The system tells that the extension is not available if the IP Phone is not registered on the IP Line. You can check the IP phones...
  6. Thread: Disable AA

    by RubenS
    Replies
    2
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    1,925

    Hi, Seems you are asking about the AA...

    Hi,

    Seems you are asking about the AA activation for incoming FXO calls. Am I right?
    If I am true, then you just trying to find a way to direct the call to some extension instead the AA and then...
  7. Replies
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    1,857

    Hi, Actually there is 2 mays to block the user...

    Hi,

    Actually there is 2 mays to block the user from calling to some destination.

    1st way is to add a rule in Caller ID Based Services of ext.113 with a common pattern of not allowed destination...
  8. Replies
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    3,285

    Hi, The scenario you have created surely will...

    Hi,

    The scenario you have created surely will work, but instead of using so many extensions and MERs on them you can use the Find Me/Follow Me service on just one extension. By FM/FM you can...
  9. Replies
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    2,259

    Hi Bryant, To be able to tell if your...

    Hi Bryant,

    To be able to tell if your configuration is correct, it needs to be clarified:
    On which IP Line the snom821 is registered?
    Why you are configuring the PK buttons on snom? Just to...
  10. Replies
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    4,788

    Hi, Glad to hear that it was solved. The...

    Hi,

    Glad to hear that it was solved.

    The "epygi-config.loc" is set as Domain Name by factory settings. It is set to such unreal domain name to not intersect with any available domain. If you...
  11. Replies
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    2,698

    Hi, This surely is a solution :) Seems some...

    Hi,
    This surely is a solution :) Seems some settings of port forwarding on the router were applied after the reboot.
  12. Thread: Aastra

    by RubenS
    Replies
    3
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    5,860

    Hello, The URL should be some path on TFTP...

    Hello,

    The URL should be some path on TFTP server, for example tftp://10.30.102.158/path/companylist.csv

    Regarding the csv file structure; you can add one record to the phones directory list...
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    Hi, As the marketing or public relation staff...

    Hi,

    As the marketing or public relation staff hardly looking at this forum so often, it will be more purposeful to write directly to them Epygi Contact Us

    Thanks,
    Ruben
  14. Replies
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    Hi, Isn't it the beep of the second incoming...

    Hi,

    Isn't it the beep of the second incoming call? As you know there is a beep notification for the extensions about second incoming call. If that is the case either disable the ability of having...
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    Hi, Where you are using the dns name instead...

    Hi,

    Where you are using the dns name instead the IP address? Is it the called destination for which you are using the dns name?
    If yes, may be the Quadro was not able to resolve that dns name...
  16. Thread: Quadro4Li

    by RubenS
    Replies
    1
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    2,328

    Hi, It's really easy to achieve. You need just...

    Hi,

    It's really easy to achieve. You need just configure the Call Forwarding on the Quadro extension to forward the calls to your Trixbox extension. So when you call the Quadro extension the call...
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    Hi, When the "Firmware Version Control" is...

    Hi,

    When the "Firmware Version Control" is enabled, the Qaudro tries to push the phones to download the recommended software version. The recommended firmware versions for phones depend on what...
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    1,555

    Hi, Yes it is possible. You need to open the...

    Hi,

    Yes it is possible. You need to open the Web interface of your snom320 and navigate to Function Keys page.
    For the Function Keys P1, P2, etc., set the key Type to "Extension" and in the...
  19. Thread: Aastra

    by RubenS
    Replies
    3
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    5,860

    Hello, Seems the "Directory List" available in...

    Hello,

    Seems the "Directory List" available in IP Phones Templates is what you need.
    If you create an IP Phone Template in Telephony->Line Settings->IP Lines->Manage IP Phones Templates and...
  20. Hi, What did you mean saying that the phones...

    Hi,

    What did you mean saying that the phones where configured manually? Did you mean that you configured by an IP Line on the Quadro and then rebooted the phones or you went through the GUI of the...
  21. Hi, There is a quite detailed description of how...

    Hi,
    There is a quite detailed description of how to configure the phones both from LAN and from WAN sides in "Configuring Epygi Supported IP Phones" and "Configuring Epygi Tested IP Phones"...
  22. Thread: Acd / Smr

    by RubenS
    Replies
    10
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    5,568

    Hello, No any Telephony feature will work on...

    Hello,

    No any Telephony feature will work on ACD calls. No any voicemails, forwards, DND (Quadross DND not the phone's), etc. have effect if the call comes from ACD group to an ACD agent.
    So the...
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    Hi, Did you try to call to your SnomM3...

    Hi,

    Did you try to call to your SnomM3 extension (ext.13) from some analogue phone or other extension? For example plug some analogue phone to one of the FXS ports on Quadro and try to call to...
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    2,167

    Hi, Honestly, it's not quite clear what you...

    Hi,

    Honestly, it's not quite clear what you mean by "deleting the extension numbering and starting with the new number range". Your words sound like after changing the systems extensions length...
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    Hi, The scenario you asking about is easy to...

    Hi,

    The scenario you asking about is easy to configure.

    1. How to change the Auto Attendant message:
    Go to the Users-Extensions Management-Attendant (00)-Attendant Scenario. Upload a new...
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