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Type: Posts; User: andy

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  1. Replies
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    How do we use the new *82 feature

    We would like to use the new feature in firmware 5.2.9 which will enable users to mark the logs after a bad call for future retrieval and fault diagnosis. We have tried to implement this and have...
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    yes, on ext 99 and the hunt group

    yes, on ext 99 and the hunt group
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    Hunt group fails before completion

    We have a Quadro 4x on the latest firmware with a hunt group configured. There are 6 extensions configured with 10 secs ring on each. The call is recieved by the incoming configured extension (99)...
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    Thank you for that. The urgency was that I was in...

    Thank you for that. The urgency was that I was in the process of setting this up but we had to go with a workaround. The customer has now come back and asked if we have found a resolution, hence the...
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    I'm afraid this didn't work, we still get the...

    I'm afraid this didn't work, we still get the same message "this routing call record already exists"
    Has this been fixed as we really could do with this facility
  6. QCC cannot connect on WAN after IP address change

    Issue resolved
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    I recieve the error "this routing call record...

    I recieve the error "this routing call record already exists" I have many rules with different enablers and one rule which always needs to be enabled with one of the others. I would like to do it so...
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    Routing IP Calls

    Is there anyway to route an IP call via DNS, that is, make a call by using xxxxxx@sip.domainname.com etc if there is a dns entry setup for sip.domainname.com, without putting an entry into call...
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    Call routing enablers

    I have created numerous call routing records only one of which needs to be enabled every night. I have given them all a separate enabler and the same disabler. I now need to turn on another rule...
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    Redirect calls at night

    We are trying to setup a system that uses a custom AA scenario. Every night at varying times the phones need to be redirected to one of 4 or 5 different numbers. What is the simplest way to achieve...
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