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  1. Thread: Voice Mail URI

    by suikam
    Replies
    2
    Views
    3,159

    Thank you ArmenN....it worked !!!! Suikam Kwok...

    Thank you ArmenN....it worked !!!!

    Suikam Kwok
    Benchmark Technologies, Inc.
  2. Thread: Voice Mail URI

    by suikam
    Replies
    2
    Views
    3,159

    Voice Mail URI

    Hi, I am trying to reuse some IP phones that one of my customer has. IP Phones brand is Planet so I am aware that they are not completely supported by Epygi. I configured the IP phones and every...
  3. Thread: FXS line busy

    by suikam
    Replies
    3
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    3,461

    Hrant, the FXS is staying Off-Hook even while...

    Hrant, the FXS is staying Off-Hook even while disconnecting the cable. Based on your input I will suggest the customer to test the cabling. Thank you for your respose.
  4. Thread: FXS line busy

    by suikam
    Replies
    3
    Views
    3,461

    FXS line busy

    Hi, is there a way to reset an FXS line individually on a Quadro M32x ? My FXS lines are Off-Hook at all times and need a way to do a reset without rebooting the Quadro.

    Any guidance will be...
  5. Thread: Help with VXML

    by suikam
    Replies
    2
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    3,371

    Thank you Arsen, don't know how I overlooked...

    Thank you Arsen, don't know how I overlooked that. Probably I was exhaused of working late. :-) Its great to have this Forum...

    Suikm
  6. Thread: Help with VXML

    by suikam
    Replies
    2
    Views
    3,371

    Help with VXML

    Hi, I am new to VXML coding. I am trying to setup a simple AA with a multi-level hierarchy. The AA should play a welcome message asking for a number to play the message in Spanish or English. From...
  7. Replies
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    2,587

    Kevin, thank you for your response. I was able...

    Kevin, thank you for your response. I was able to talk with Harutyun at Epygi technical support and there is an incompatibility problem with 5.1.6 and Aastra's 6731 in KSE mode where the Aastra...
  8. Replies
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    2,587

    Kevin, thank you for looking at my post. On the...

    Kevin, thank you for looking at my post. On the user manual for version 5.1.6 at page 31 they have the 6731i listed as supported for Key System Emulation. So I think they should work. Any...
  9. Replies
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    2,587

    Cannot make or receive calls using KSE

    I just configured a Quadro 6L (firmware 5.1.6) using Key System Emulation with Aastra 6731i IP phones. The phones get the Shared Line Appearances mapped to the programable buttons but when I press a...
  10. Replies
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    4,850

    Daryl, thank you for your feedback. I was just...

    Daryl, thank you for your feedback. I was just wondering if the Aastra phones could insert a prefix to a call when generated from the Caller List. I suppose it would require some script...
  11. Replies
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    4,850

    Missed Calls dial

    When an Aastra phone shows Missed Calls the customer wants to use the dial feature to call back the missed caller. However, when he does this the Quadro will not let the call go thru because we use...
  12. Thread: Disable AA

    by suikam
    Replies
    1
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    2,632

    Disable AA

    How do I disable AA in a Quadro 6L. I want to receive calls directly to a pickup group.
  13. Replies
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    7,422

    David and Kevin: Thank you for your input....

    David and Kevin:

    Thank you for your input. Your feedback is greatly appreciated and helpful.

    Suikam Kwok
  14. Replies
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    7,422

    Ok, let me explain my topology. Basically, I...

    Ok, let me explain my topology. Basically, I have an actual 3Com PBX and I am using FXS ports on the 3Com to connect to the Quadro 6L FXO ports. I want to be able to dial an extension on the Quadro...
  15. Replies
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    7,422

    David When configuring the Route incoming FXO...

    David

    When configuring the Route incoming FXO call to Routing, which Pattern shoud I use. I have tried to setup different Patterns incluiding the "*" trying to force the call thru the Call...
  16. Replies
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    7,422

    auto attendant bypass

    I am trying to connect a Quadro 6L to another PBX using the FXO ports. I am able to call from the other PBX to the Quadro. However I always get the AA and I have to dial the extension to have the...
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