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  1. Thread: Echo issue

    by zet
    Replies
    1
    Views
    2,052

    Echo issue

    Hi all,

    I have client who is experiencing echo issues on and off.
    Sometimes they hear themselves on the phone and sometimes it works normally.
    It is 6l pbx firmware 5.2.47
    I checked with the...
  2. How to keep ring to many on certain phones, but still use call forwarding to all

    Hi all,

    I have client who has a 6l pbx.
    When they receive incoming calls, the call goes to ext 150 and has "ring to many" enabled on ext 101, 102, 103, 105, 107. Ext 104 and 106 are not enabled....
  3. Replies
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    1,547

    Issue transfering ext to ext

    Hi all I have a strange issue with a m8l

    call flow:

    call from ext 218 to cell number 69xxxxx-> answered and talking
    dialing from cell phone 56xxxxx to ext 218, pbx is set for when ext 218 is...
  4. Replies
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    1,513

    Oneway communication internal call

    Hi all i am having a strange issue with internal calls.
    I have 3 companies at 3 different locations.
    2 locations have 2 pbx (m8l location B & m32X Location A) that communicate with each other...
  5. Thread: Issue dsl modems

    by zet
    Replies
    0
    Views
    1,419

    Issue dsl modems

    Hi all,

    I am currently have a problem with a comtrend dsl modem, I have registered the modem thee modem with the epygi qx1000.
    In the event viewer of the epygi I see the following:

    New Mon...
  6. Replies
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    1,930

    Hi Levon, I rechecked the CR table, you called...

    Hi Levon,

    I rechecked the CR table, you called it right.
    My last rule that plays the AA for office closed, was set only to play straightforward in the weekend and no rule was set for incoming...
  7. Replies
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    5,555

    Thx Levon

    Thx Levon
  8. Replies
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    1,930

    Enabler code stopped working suddenly

    Hi all,

    A client contacted me and told me that their enabler code suddenly stopped working.
    It was working fine, but now when they enter the code to disable the voice message of the weekend, it...
  9. Replies
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    4,147

    Hi Levon, After a bit of struggling and with...

    Hi Levon,

    After a bit of struggling and with some help.
    We got it to work.

    Thanks,

    Krs,

    Vernon
  10. Replies
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    5,555

    Hi Levon, Ok so call forward will send all...

    Hi Levon,

    Ok so call forward will send all calls to the colleague, well for that I used if "no answer forward call"

    The thing is I will need to setup a connection for company 4 pbx with the...
  11. Replies
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    5,555

    Thanks Levon, I got them to work. Every company...

    Thanks Levon, I got them to work.
    Every company is making and receiving calls on their own phone lines.

    Just a few questions.
    2 incoming calls of 2 different companies are to going to the...
  12. Replies
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    5,555

    FXO incoming and outgoing calls

    Hi all,

    I wanted to know how can a setup the following scenario.
    I have 7 pstn lines that belong to 4 different companies in a building and they are connected the quadro m8l.
    There is one...
  13. Replies
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    4,147

    Thx Levon, I will try it out and let you know....

    Thx Levon,

    I will try it out and let you know.

    Krs,

    Vernon
  14. Replies
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    4,147

    Hi Levon, Thanks for the reply, but thinks got...

    Hi Levon,

    Thanks for the reply, but thinks got a bit more complicated

    The client wants the messages to play as follow.

    Currently as you know when some calls the client the will hear the...
  15. Replies
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    4,147

    AA submessage question

    Hi all,

    I recently implemented AA at client and it is working great.
    But now the client wants something extra in the AA features.

    The setup is as follow:
    There are 3 locations, which connect...
  16. Replies
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    8,111

    Hi Levon, I have a capture of the issue, where...

    Hi Levon,

    I have a capture of the issue, where do I send it?

    Krs,
  17. Thanks Khachatur, I will try it out and let...

    Thanks Khachatur,

    I will try it out and let know if I have more questions

    Krs,

    Zet
  18. Replies
    1
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    1,820

    PBX M8L firmware question

    Hi all,

    I tried to upgrade the pbx m8l from firmware 5.3.23 to 5.3.53
    But when I load it, I get the message invalid firmware and won't update.
    I checked the firmware and from what I can see the...
  19. Replies
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    8,111

    Hi Levon, So *84 is for no-answer forward call...

    Hi Levon,

    So *84 is for no-answer forward call then?
    And *4 is for unconditional forwarding

    I looked this code up in the guide, but I only see *4 for fowarding and didn't come across *84
    ...
  20. Thread: Issue with EMS

    by zet
    Replies
    1
    Views
    1,792

    Issue with EMS

    Hi all,

    I am having an issue with the ems playing a message when on hold.
    The message was recorded in the format that was indicated in the ems pdf instruction, but when I press hold I hear the...
  21. Replies
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    8,111

    HI Levon, I made a few test at the client this...

    HI Levon,

    I made a few test at the client this is what I got.
    the have a welcome message that says if you know the ext tion please dial it or press 0 for operator

    Scenario 1: When a the...
  22. Replies
    2
    Views
    3,051

    Hi Guys, thanks for the reply. I changed the...

    Hi Guys, thanks for the reply.

    I changed the phone for another and the new one is working perfectly.
    The issue was with the phone it self.

    Thanks
  23. Replies
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    1,402

    Pbx doesn't register when call is ended

    Hi all,

    Recently I have noticed add a few Clients of ours, that their pbx's don't register when a call is terminated.
    When I login a pbx I see that a the call hasn't been ended, it some of them...
  24. Quick question about AA and also selecting call destination

    Hi all,

    I recorded a welcome msg on a virtual ext 600 and I want to put this to play when a person calls that they hear the message playing. Where do i do this?

    In the message it says, please...
  25. Replies
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    8,111

    Hi Levon, Sorry for the late reply, I just...

    Hi Levon,

    Sorry for the late reply, I just came back today.
    I will be heading to the client this friday and make a test.

    They did ask me this question

    An employee (with a normal extension)...
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