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I found the issue
by default the EHC user is admin with default password 19 !
and NOT the admin password of the quadro !

Bye Henri

Hello

just trying Epygi Hotel Console

I got Connection failed . the quadro is QX200 and firewall is set to low
I use port 5000 as shown in userguide

any idea ?
Thanks for Help
Best...

Hi,

when child extension is not connected
the mother extension doesn't answer calls
and VMS starts
solution: remove child feature

Rgds
Henri Elspass

Ok , i find out what happens
the calling address of agent should be the extension number of this agent
then login/logout works fine

when dialing : *83
quadro respond : incorrect id entered , please try again

question : how a user can logon as an acd-agent ?

thanks henri

Yes i thought about that, but epygi warns that quadro can become unstable !

Hello

in fact my question was stupid

i have activated trial license and we can see that active subscriptions increase , each time a DCC software is launched

BUT i am surprised by the great...

Thanks Ashot

the maximum subscription limit ( BLF and MWI ) is 180 on a 4xi

does the number of watched extensions , using DCC, be part of this limit ?

best regaards
Henri

Hello

what is the watched extension capacity on a quadro 4xi
for both basic and pro DCC
and the max per system

Thanks
Henri

iOS 7.0.6

Thanks for this highlight
Henri

check also new COS feature in latest firmware
which make this more easy to maintain
rgds
Henri

Thanks Hrant
that are good news, april is not so far
rgds
Henri

i'll recommend to use Epygi's Resource Calculator, which gives interesting infos about quadros capacities
rgds, Henri

Hello

using iqall on an iphone and dialing manually works well
but when selecting contacts, the list is well displayed
but as soon as you select one, the iqall application closes.

has...

The behaviour of latested firmware has changed regarding SIP intrusion
the detected intrusions are dropped, but the ip adress of hacker is no more copied in the blocked ip adress list of the...

hello

this new feature , rises some questions :

the relaese note indicates new iqall for iphone and android !
is that true , iqall for android ?
i found only the late 1.0.2 for iphone
...

adress has changed from 75.54.85.200
to 166.78.48.184

is this definitive or subject to change again ?

we have to change a lot of firewall rules
to allow incoming calls from sip.epygi.com
(...

thanks for info

i suppose that watch adresses is PBX-* by default
henri

i found following differences
1/
on Q2x and Q4x the DCC features are not listed on features.cgi page
( they are on a M32x )
How to use featurestrial ?
Would a valid DCC key accepted ?

2/...

the best way to overcome this pb is to set the firewall to medium (or high )
and allow any ip in remote access with http protocol

but make sure, all users have strong passwords
... and change...

I have a similar installation, but I use one IP Line for each M3 phone, of course they all register with the IP adress of the snom base.
see IP Line registration status below

snom230...

you have to setup a routing rule for each schedule
and send all incoming calls to routing

Henri

I have a suggestion for futur enhancement :

Add a "name field" in the directory
and allow user to browse through the directory
with a XML application launched form the IP-Phone

many...

IMPORTANT NOTICE:
iQall is using the management access port for sending the call request to Quadro. Therefore, be sure to keep that port open for iQall without compromising the Quadro security.
...