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Type: Posts; User: Leeinsa

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  1. Problem getting simple IVR to work as needed.

    Hi Folks,
    I am hoping someone can help me as I’m pulling my hair out. I’ve been using the Epygi Quadro 16x for some time now but have never needed to write an IVR. Well that is now required and I...
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    Local AAA Table No of records?

    Hi guys,

    Haven't been here in quite a while but have searched and can't find an answer to this query.

    I have several Quadro units (16x's, 2x's, 6L's) in which i have made use of the local AAA...
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    IVR forwarding caller to 2nd Site Quadro.

    OK gents,

    Banging my head against a wall again. Hoping some bright spark can help me out with an idea or 2 and help me solve this issue.

    I have 2 sites, each with a Quadro 2x installed. Site A...
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    Hey Ashot, Well that made things about 99%...

    Hey Ashot,

    Well that made things about 99% quicker and easier than the way i was dicking around with. Worked like a bomb.

    Many thanks,

    Lee.
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    Day / Night Toggle No Time Conditions

    Folks,

    I'm sure this should be simple yet by brain's letting me down badly. I have a quadro 2x running the latest firmware and need to have Two separate auto attendants. One for office hours...
  6. Siemens Gigaset A580IP on Quadro 2x Transfer Issues.

    Hey Guys,

    I am using a Siemens A580IP base set with three A58H handsets registered to a quadro 2x running firmware version 5.2.48. I also have serveral other snom phones registed to the same...
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    PIN Codes on Call Logs.

    Hey people.

    I have a few Epygi Quadro's in the field and all are working well. However, recently one of our clients asked us to implement some sort of PIN code system so users have to enter a...
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    Call Forwarding on Virtual Extension.

    Hi guys,

    I am programming a clients quadro 16Xi, which has a Virtual extension (4200) for incoming call welcome message, Reception extension is 210.

    However, they need to be able to set the...
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    Update: I figured out a way to get into the...

    Update:

    I figured out a way to get into the extension configs eventually. Instead of using the http://myquadroaddress method I simply used the https://myquadroaddress method.

    Voila, full...
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    Can't edit extension configs remotely.

    Guys I hope someone out there can help me.

    I have a quadro 16Xi running Firmware Version: 5.1.39/Release. I can log into the unit remotely accross the internet with no problem.

    However if i try...
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    Thanks Ashot. I found it and it seems to be...

    Thanks Ashot.

    I found it and it seems to be exactly what i'm looking for.

    Cheers,

    Lee.
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    Multiple Quadro's acting as one.

    Hi Guys,

    I am sure I've seen a document on this site previously showing how to configure multiple quadro systems to act as one giant pabx. I am looking to do this for a client who has several...
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    Thanks Kev, Was hoping to get away without...

    Thanks Kev,

    Was hoping to get away without extra routers etc. But I can see the VPN route perhaps being the easiest and most hassle free method in the long run.

    Cheers,

    Lee.
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    Multiple Remote Extensions at single site.

    Hey guys,

    This may have been asked and answered already but I can't find it anywhere. So please forgive me if it does appear somewhere else on these boards.

    Is it possible to register two (or...
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    Kev, As usaul you save my bacon. Thanks a...

    Kev,

    As usaul you save my bacon. Thanks a million, very simple once you know how.

    Cheers,

    Lee.
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    6 Port FXO Expansion Unit Query.

    Folks,

    I have added a 6 Port Epygi FXO Expansion unit to a clients Quadro 16xi. By default these lines add a dialing rule 9?*

    Is there any way I can change these "Access Digits" to 0?* as this...
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    Stupid (probably) dial plan question.

    Gents,

    I know this is probably a real newbie question but bear with me please. I recently worked on a quadro 16xi which had the following entries in it's call routing table.

    0* (NDIS:1)...
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    Corne, Would you believe it? After getting the...

    Corne,

    Would you believe it? After getting the screenshots ready for you this morning, i looked at them and immediately spotted my mistake. I had put the actual quadro pabx address into the spot...
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    Hi Corne, Thanks so much for the quick...

    Hi Corne,

    Thanks so much for the quick response. I have tried to upload a zip file with screen shots of my settings for both the quadro and the software client along with the instructions I...
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    Quadro 2xi and TNG management software.

    Hi Guys,

    Is anyoone out there (probably in South Africa) using the TNG software for call management?

    I am trying to set it up in our office for evaluation but the instructions supplied with the...
  21. Good point that I had not considered. I'm sure...

    Good point that I had not considered. I'm sure there are backups runnning after hours. I will have to check and see if they co-incide with any of the reported dropped calls. Thanks for the suggestion...
  22. Hi Kev, The IP phnes and PC's share the...

    Hi Kev,

    The IP phnes and PC's share the network (Unfortunately) but the problem occurs even when most of the users leave the office, so I don't think it's down to the switch being flooded. Also...
  23. Intermittent one way audio on both incoming & outgoing calls

    Gents,

    I have a client using a 16xi with a couple of ISDN lines and 2 voip lines connected. There seems to be an intermittent problem where sometimes after a call has already been established the...
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    Hi Kevin, OK, this sounds do-able, but I just...

    Hi Kevin,

    OK, this sounds do-able, but I just need a few points clarified.

    Do you mean setup a virtual extension with reception phone in an MER group?

    Also by overflow do you mean if there...
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    Custom Scenario. Is this possible?

    Hi Guys,

    Hopefully someone will have done this before and be able to give me some advice or perhaps even an example scenario file.

    I would like incoming calls to ring at the reception desk,
    If...
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