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    Using voicemail as an answering machine

    I want to set up our Quadro 4L so that it works like an answering machine on public holidays. We don't use the auto attendant (and don't really want to), and we don't use voicemail at all at present...
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    Hi, Eric - thanks for your reply. I use SIP...

    Hi, Eric - thanks for your reply. I use SIP phones and PSTN lines, but the PSTN lines do not have caller ID so nothing is sent from the PSTN to the Quadro.

    The SIP phones currently display...
  3. Hi, hrant. Thanks for your reply. Searching...

    Hi, hrant. Thanks for your reply.

    Searching through the forums for similar configurations, and with the help of another poster, I finally worked out a scheme to achieve what I wanted, which was...
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    Incoming PSTN calls are Anonymous

    We don't have caller ID here (it costs $5 per line per month!), so all incoming PSTN calls show up on the phone display as "Anonymous". Is there any way to change that text to something else?
    ...
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    New firmware version 5.3.11 is available?

    The GUI status screen on my Quadro 4L says that I currently have firmware V5.3.2, and I have Automatic Firmware Update enabled.

    I've just noticed that my system logs contain several entries that...
  6. What is the Destination Number Pattern of an FXO call?

    The help screen on the Call Routing Wizard page of the Quadro GUI says this:



    What is the Destination Number Pattern for an incoming FXO call on a PSTN line with no Caller ID? The GUI won't...
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    Hi, Ruben, and thanks for your detailed answer. ...

    Hi, Ruben, and thanks for your detailed answer. I didn't know about FM/FM, so I had to read up about it, and it seems a complicated way to achieve what I want, and I'm still not sure that what I...
  8. The only answer I've been able to come up with...

    The only answer I've been able to come up with for this issue is to make the phone handle it. Basically, the idea is that in a Yealink phone, the contacts list can have ringtones assigned to each...
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    Incoming call routing - changed by ext keys

    I have a 4L system currently set up as follows:

    Under Telephony | FXO Settings, all incoming calls are routed to ext 60.

    Under Users | Extension Management, I have added three extensions - 60,...
  10. Unfortunately, I still haven't come up with an...

    Unfortunately, I still haven't come up with an answer for this. Is anyone using Yealink T28P phones managed to get distinctive ringing working?

    Thanks,
    Peter
  11. Hi again, Ashot. I'm as sure as I can be that I...

    Hi again, Ashot. I'm as sure as I can be that I have set up the 4L correctly.

    I decided to bring out the "heavy machinery", and connected a computer running Wireshark to the phone so that I could...
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    Hello, Ashot. Thank you for your reply. Yes,...

    Hello, Ashot. Thank you for your reply.

    Yes, I was going to use the hidden uploadownmessages.cgi page and since I couldn't see any way to delete files from that screen, I assumed that I would...
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    Call park .wav files

    I want to replace the existing call park .wav files in my Quadro 4L.

    Is there any way to download the default call park.wav files so that I have something to restore when I mess everything up?
    ...
  14. Thanks, Ashot. Unfortunately, that doesn't seem...

    Thanks, Ashot. Unfortunately, that doesn't seem to work - the phones still have the same ring for all calls.

    Maybe there is something that I need to do on the phones (which are Yealink T28P)?
    ...
  15. Different ringtones on internal and external calls?

    Is it possible to have different ringtones for internal and external calls on a 4L? If so, what do I need to do to set this up?

    Thanks,
    Peter
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    Display doesn't match call state

    I haven't seen this myself, but we have a 4L system with YeaLink phones, and I am told that several times when the users were "playing" with the system to get familiar with it, and were transferring...
  17. Answering PSTN call from non-ringing extension

    I have set up a 4L system so that incoming PSTN calls ring at three specific phones, and then if unanswered after 20 seconds, ring at all phones, then if still unanswered after 20 more seconds, the...
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    I can't seem to find any information on the...

    I can't seem to find any information on the Desktop Communication Control application on the Epygi web site, or in Alloy's price lists. A quick search of the forums suggests that it may not have...
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    Showing DND status of a BLF monitored extension

    Thanks, Ashot, but it seems I didn't explain the issue very well. It appears that you are telling me how to set up a DND button.

    However, what I wanted was a way of telling that another phone was...
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    Can BLF show DND?

    New 4L user with Yealink T28 phones. Is there any way for a BLF indicator to show that an extension is set to DND?

    Regards,
    Peter
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    Hi, hrant - thanks. As an example of what I'd...

    Hi, hrant - thanks.

    As an example of what I'd like to do, when I program the Line Keys on the SIP-T28P phone using the phone's web interface, I can set a Type, a Value, and a Label. If I set a...
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    Auto configuration of Yealink SIP-T28P

    Hi. I have a Quadro 4L set up to automatically configure my Yealink SIP-T28P phones. However, this Quadro feature is apparently limited to programming some keys on the phones.

    There are other...
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    Incoming and outgoing calls from ITSP

    Hi. I've managed to get lots of things working on our new Quadro 4L, but ITSP incoming and outgoing calls are not currently one of them.

    I have an account with iiNet, and on the Quadro Status -...
  24. Does this mean that it's not possible? That once...

    Does this mean that it's not possible? That once I program a key using templates, I'm not able to "un-program" it again?

    Peter
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    Thanks, Ashot, particularly for pointing out...

    Thanks, Ashot, particularly for pointing out where in the GUI I could find the settings!

    Regards,
    Peter
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