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timmeah
05-27-2008, 02:33 AM
Ok, hopefully an easy one...

I had programmed on the handsets here (4) our numbers on a few function keys.
eg. Speed Dial = 17
When someone was on the phone at 17 that key would be illuminated.
Sometime recently that seems to have stopped working.

using snom360 and have no idea why this might be.
The speed dial button still dials the extension as I would expect.


Thanks

Tim

threebit
05-28-2008, 11:02 PM
Yes BLF faults are known issues with Snom phones, however it has mostly been resolved and we don't seem to get any issues now. Are you running 7.1.30 firmware?

AramK
05-29-2008, 12:55 AM
Why you set "Speed Dial = 17" for function key ? Normally it should be configured with an "Extension" type. Also if you want to use BLF on SNOMs, then better to configure the phone as a Receptionist using Receptionist Wizard.

timmeah
05-31-2008, 09:37 PM
I set it because as speed dial because I am junior :)
I don't know what BLF means ( ... light function).
I reset the phones and it all started working again... Is there a way to globally reset all phones? Not a big deal as small site.

Thanks for the tips, I will look into the receptionist functions

AramK
06-01-2008, 02:43 PM
BLF - Busy Lamp Field.

Configuring the phone as a Receptionist is the best way to use it's BLF functionality.

Harutyun
07-28-2008, 01:37 AM
Some additional note to this:
In general receptionist wizard in addition to configuring the BLF buttons also is enabling the "Call Queue" service.
To make it easier in the 5.0.x you will be able to configure the BLF from IP Lines configuration page, clicking "Advanced" link. So there will not be necessity to use receptionist wizard for configuring BLF's.