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View Full Version : VOIP calls not showing on status page



russell
03-07-2008, 04:33 AM
when I go to Main / home and see the "Active calls list"

FOX calls show up BUT when I make a VOIP call via a VOIP provider setup in the wizard .. the call does not show up in the active call list ?

AramK
03-07-2008, 05:28 AM
Actually we haven't such problem. Have you refreshed the page after call establishment ?

russell
03-07-2008, 05:52 AM
Yes refreshed the page ... no call is shown

AramK
03-07-2008, 06:46 AM
Such situation is possible only in that case, when the caller is IP-Phone and it isn't registered on Quadro. For further investigation we need to look into Quadro systemlogs. You can turn to Epygi Technical Support with this problem.