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ducklinksys
01-21-2011, 06:02 AM
When the extension is busy
Appear a voice massage (voice1)
After 15 seconds
Appear another voice massage (voice2)
After 15 seconds
Appear another voice massage (voice3)
When the extension is free the call came in
Thanks for you help

jloeken
01-22-2011, 05:39 PM
Yes this would be a call cueue.

ducklinksys
01-23-2011, 01:28 PM
Yes this would be a call cueue.

Can you Explain me this ?

jloeken
01-24-2011, 02:27 AM
i have written an application to do this.

you just set the line appearance to 1 on the phone and that way when you try to call the extension it will return the busy command to the software, the software will play up to 10 different messages in a loop. You can also play "you Are first in the queue" ext.

Can You Please explain the complete scenario?

ducklinksys
01-24-2011, 04:34 AM
all calls by default goes to extension 400, it's a Secretary.
when extension 400 is busy appear first message
after 15 seconds appear second message
after 3 or 4 message it's possible go to voice mail.
When the extension is free, the call goes to extension 400

jloeken
01-24-2011, 05:09 AM
Yes it will do what you ask. I need to add the voice mail feature. That should not take me to long to add. also the messages play one after the other so if you want to have a 15 second gap between messages then you will need to add a 15 second filler file in. so the play list would look like:

audio1.wav
15sec_filler.wav
audio2.wav
15sec_filler.wav
audio3.wav

Then call goes to extension 400 Voice mail.

The filler file can be audio or silence.

ducklinksys
02-03-2011, 03:31 PM
Yes it will do what you ask. I need to add the voice mail feature. That should not take me to long to add. also the messages play one after the other so if you want to have a 15 second gap between messages then you will need to add a 15 second filler file in. so the play list would look like:

audio1.wav
15sec_filler.wav
audio2.wav
15sec_filler.wav
audio3.wav

Then call goes to extension 400 Voice mail.

The filler file can be audio or silence.
this work's very well
thank you