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rowenalee
05-07-2009, 01:29 PM
Hi

I have some questions about the Quadro version 5.0.16. What is the latest Snom 360 firmware version that Quadro supports. Also is it ok the Snom firmware version is newer?
Do I need to upgrade Quadro in order to have newer firmware versions (say V7)?

Thanks

rlee

Harutyun
05-13-2009, 01:51 AM
Each fw of Quadro is tested with particular fw of the IP phone. And that version of Quadro has been tested with 7.3.4 of Snom fw. At the same time our latest recommendation of the Snom fw for the Quadro 5.1.x is 7.3.14. In general, you can use 7.3.14 with older versions of Qaudro as well, but need to disable fw control from Quadro web GUI (from IP Line settings page, otherwise Quadro will downgrade your Snom fw to 7.3.4).
Please also note that we do not automatically upgrade Snom fw from version 6.x to version 7.x. If your Snom phone has 6.x fw on it, then use Snom described procedures for upgrading to version 7.x.