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ttsrocky
12-09-2006, 08:57 AM
I'm receiving a busy signal whenever I attempt to dial out on a Quadro2x, using a Aastra480 phone. This happens on both SIP and PSTN calls. Any suggestions are appreciated.smileys/smiley19.gif
Thank you

ArmenN
01-23-2007, 08:05 PM
What model of phone You use either "Aastra 480", "Aastra 480e"analogue phones or "Aastra 480i" IP phone?


Are YouconfigureAastra480i phone with Quadro's auto-configuration tools with noted model? (Telephony->Line Setting->IP Line Setting). If yes,is your phoneconnected to theQuadro with factory default state?


To simply recognize problem, press "*74" on Aastra phone.


a) If phone says you somewhat so problem is in outgoing calls configuration on Quadro. Can you call to destination from other extension?


b) If phone nothing say so your phone is notregistered. From System->Status->SIP Registration Status menu in "Registered IP Lines" table you can see status of registration. Configure the phone with auto-configuration tools and reset the Aastra phone to factory default and reboot it for new registration (if it is IP phone, of course http://www.epygi.com/forum/smileys/smiley1.gif).


Answer on question to be able more exactly present the problem ordownload system logs from Diagnostics and send to Epygi's TSC. They help you.http://www.epygi.com/forum/smileys/smiley1.gif