View Full Version : Force call to VM

03-08-2009, 08:16 AM
I want to be able to force a call to go not to ring on an extension, but directly to that extension's voicemail, EVEN if the extension is not busy and could accept the call. Is there any easy way to achieve that?

03-08-2009, 09:10 AM
Yes, create an entry in the CRT with lets say - 44??? direct to vm as the type.

Thats it
- replace ??? with the numbering scheme of your extensions.


03-08-2009, 02:55 PM
Cheers - hadn't spotted that as a call type. Wasn#t where I was looking for it I guess. :)