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View Full Version : Force call to VM



ccomley
03-08-2009, 08:16 AM
I want to be able to force a call to go not to ring on an extension, but directly to that extension's voicemail, EVEN if the extension is not busy and could accept the call. Is there any easy way to achieve that?

KSComs
03-08-2009, 09:10 AM
Yes, create an entry in the CRT with lets say - 44??? direct to vm as the type.

Thats it
- replace ??? with the numbering scheme of your extensions.

K

ccomley
03-08-2009, 02:55 PM
Cheers - hadn't spotted that as a call type. Wasn#t where I was looking for it I guess. :)