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hsi.net.au
12-16-2008, 12:38 PM
Howdy

I want to keep my existing IVR messages plus have a permanent holiday message.

Currently I have

Day goes to via time of day 0800 - 1700 ...
message 1 "welcome to blah blah."
message 2 "if you want boop dial 1
if you want boof dial 2"

Night Goes to via time of day 1700 -2399 , 0000 - 0800
message 1 "welcome to blah blah."
message 3 "if you want boop dial 1
if you want boof dial 2"


What i want to overide these as simple as possible like add specific days for xmas shut down period. So just say i put in
on 25 dec , 26 dec , 27 dec
play meesage 1
then play message 4. [ coz i am lazy ]

Then i can leave those dates in for next year..... is that doable?

Cheers
cameron

KSComs
12-16-2008, 03:37 PM
Cameron easiest way is to use the CRT for anything where you need to trigger by date etc...

It allows manual override when ever needed. I think there are some pieces of information that is strewn through the forum you can look at.

Regards

Kevin