View Full Version : Hotcall without user id

10-10-2008, 01:48 PM

Using the hotcall facility with Outlook I have observed the following.

For an incoming call the caller id is not indicated in the hotcall window but only the Epygi extension number (pbx:31 for example).

The same for an outgoing call. The called person does not receive the caller id.

Did I forget to configure something ?


10-21-2008, 10:42 AM
Actually this has nothing to do with Quadro Gateways, so this is not a right place to post this.
I suppose the same topic is dicussed in the right place (Quadro PBX section):
http://support.epygi.com/forum/showthread.php?t=1157, so I close this topic here.